ABSTRACT
This research was designed to study the extent to which workers communicate effectively in Nigeria Bottling Company PLC (N.B.C), Benin City.
The questionnaire method was the tool used in data collection from 70 respondents out of which 55 were used for data analysis. Results of the analysis showed that effective communication play an important role in the employees attitude and behaviour in Nigerian Bottling Company PLC. Also revealed was the fact that organizational structure enhances effective communication which in turn ensure efficient human resources management.
Furthermore, the study showed that human characteristics affect free flow of information and hence constituting barriers to effective communication. Also revealed was that the authoritarian way of communicating affects effective communication.
Based on the findings of the research work, it was recommended that the management of Nigerian Bottling Company, should ensure an improvement in the company’s communication system, which will therefore improve understanding and effectiveness in communicating. It is also recommended that there should be mutual understanding and co-operation between the superiors and subordinate staff, since his will enhance free flow of information that goes up and down the horizontal line in the organization ladder.
TABLE OF CONTENTS
Title Page
Table of Contents
Abstract
CHAPTER ONE
1.0 Introduction
2.1 Introduction
2.2 Definition of Terms
2.3 The Communication Process
2.4 The Important of Organizational Effective
Communication
2.5 Types of Communication Flow
2.6 Methods of Communication
2.7 Steps to Planning Effective Communication
2.8 Keys to Effective Communication
2.9 Barriers and Breakdown in Communication
2.10 Communication Networks
References
CHAPTER FOUR
4.0 Data Analysis and Presentation
4.1 Introduction
4.2 Data Analysis
4.3 Testing the Hypothesis
CHAPTER FIVE
5.0 Conclusion and Recommendations
5.1 Introduction
5.2 Findings and Conclusion
5.3 Recommendation
Bibliography
Appendix
CHAPTER ONE
1.0 INTRODUCTION
Communication is an every moment and every day virtual. It is the basis of developing a state systems. Indeed, it is generally agreed that the world has become a small village as a result of the improvement in communication system. Thus, the need for an effective communication system in human society cannot be compromised.
TERMS AND CONDITIONS
Department | Business Administration and Management |
Project ID Code | BAM0408 |
Chapters | 5 Chapters |
No of Pages | 102 pages |
Methodology | Null |
Reference | YES |
Format | Microsoft Word |
Price | ₦5000, $15 |
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Contact Us On | +2349067372103 |
Contact Us On | +2349094562208 |
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