ABSTRACT
This research project
focuses on Human Resources Management as Tools for Developing the Health Care
Sector: A Case Study of the University of Benin Teaching Hospital, Benin City.
It views Human Resources
as an indispensable tool for efficient health care delivery system and contend
that its implementation will give rise to effective utilization in the proper
management of the University of Benin Teaching Hospital, Benin City.
Various key success
factors emerge that clearly affect health care practices and human resources
management. This project work will reveal how human resources management is
essential to any health care system and how it can improve health care models,
particularly in the University of Benin Teaching Hospital, Benin City.
Finally, I want to add
that this project will reveal the importance of human resources management in
improving overall patient health outcomes and delivery of health care services.
Readers are therefore free to make their comments and/or contribute
meaningfully where necessary.
TABLE OF CONTENTS
Title Page
Table of
Contents
Abstract
CHAPTER ONE:
INTRODUCTION
1.1 Background
of the Study
1.2 Statement
of Research Problems
1.3 Objectives
of the Study
1.4 Significance
of the
Study
1.5 Scope of
the Study
1.6 Limitations
of the Study
1.7 Definition
of terms
CHAPTER TWO: LITERATURE
REVIEW
2.0 Introduction
2.1 Definitions
of Human Resources Management
2.2 Defining
Human Resources in Health Care
2.3 The
Impact of Human Resources on Health Sector Reform
2.4 Human
Resource Strategies for Health Care Development
2.5 Functions
of Human Resources Management
2.6 Nature of
Health Care Development
2.7 Human
Resource Development Methods
CHAPTER THREE
3.0 Research
methodology
3.1 Introduction
3.2 Facts
about University of Benin Teaching Hospital (UBTH), Benin City
3.4 Research
Methodology
3.5 Sampling
and Sampling Technique
3.6 Instruments
for Data Collection
3.7 Validation and
Reliability of Instrument
3.8 Method of
Data Collection
3.9 Method of
Data Analysis
CHAPTER FOUR: FINDINGS
AND ANALYSIS
4.1 Introduction
4.2 Research
Findings and Data Analysis
CHAPTER FIVE: SUMMARY,
CONCLUSION AND RECOMMENDATION
5.1 Summary of the
Study
5.2 Conclusion
5.3
Recommendations
Bibliography
Questionnaire
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF
THE STUDY
In the recent past, the
term, “Human Resources Management” has begun to be used instead of personnel
management or personnel administration. This is due to the fact that people
employed in the organization are resources which are as important, if not more important
than financial or material resources. Like fund and materials, people in the
health care sector must be given careful and expert attention to enable them
maximally utilize other resources of the health care sector.
With improvement in the
education of people and the development of trade unions, not many employees
will want to submit passively to manipulations or dictatorial or autocratic
control by management. Many employees expect and demand some degree of
involvement in decision making, particularly with issues affecting their job
performance.
More importantly, some
personnel management techniques such as performance appraisal, job evaluation,
training and management by objective can only be successfully implemented with
the consent and support of the employees. Human resources (workers) are now
regarded as the most important assets of the health care sector because the
success and failure of health services is largely dependent on the caliber of
its workforce.
People represent the
most flexible resources available to the senior managers of the health care
sector. Deploying people in the right numbers, with the right skills and in the
right place is fundamental to success. Personnel specialist can play a central role
in assisting with the planning of human resource requirements of the health
care sector.
Human resource planning
is a systematic approach to the acquisition, use and deployment of people in an
organization. It is viewed as a corporate activity arising from the objectives
of the health sector and leading to specific plans for recruitment, training,
promotion etc.
The basic component of
maintaining human resource is a complete understanding of their performance in
the organization. This understanding comes from the employee appraisal and can
lead to rational training and development of employees through discipline,
promoting, transfers, demotions and separations.
Once the human resource
is sufficiently effective, there is bound to be prudent material management.
This is because human resources will ensure adequate utilization and evaluation
of both employees and materials.
1.2 STATEMENT OF
RESEARCH PROBLEMS
This study is aimed at
providing answers to general questions. But specific problems of the study
which it aim to address are:
1. What
is Human Resources Management?
2. What
are the functions of Human Resources Management?
3. What
is the relevance of Human Resources Management to health care providers?
4. What
is the effect of Human Resources Management on patients in the health care
sector?
5. How
does Human Resources Management help in the development of the health care
sector?
1.3 OBJECTIVES OF
THE STUDY
The specific objectives
of the study are as follows:
1. To
understand the relevance of Human Resources Management.
2. To
determine how Human Resources Management help to improve the health care
sector.
3. To
know the factors that could help to ensure the effectiveness and efficiency of
Human Resources Management in the health sector.
4. To
provide an insight on how Human Resources Management help in improving the
services rendered by health care providers and the effect on patients.
1.4 SIGNIFICANCE
OF THE STUDY
1. This
study will help the University of Benin Teaching Hospital and the general
public to achieve effective Human Resources Management and identify tools for
developing the health care sector with a view of effecting corrections for the
progress of health services.
2. The
study will enlighten the general public on the importance of Human Resources
Management in improving overall patient health outcomes and delivery of health
care services.
3. It
will expose the role of Human Resources in the health care sector.
4. To
provide a reading material on Human Resources Management for students of Health
Information Management and allied professions.
5. To
provide research material for other researchers on related topics.
1.5 SCOPE OF THE
STUDY
The scope of the study
is essentially on the University of Benin Teaching Hospital, Benin City and the
subjects of the study are the Human Resource Personnel in U.B.T.H. The
information used for this research are generated using questionnaire. However,
the researcher obtained some information from secondary sources for the study.
Department | Business Administration and Management |
Project ID Code | BAM0388 |
Chapters | 5 Chapters |
No of Pages | 85 pages |
Reference | YES |
Format | Microsoft Word |
Price | ₦4000, $15 |
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Contact Us On | +2347043069458 |