ABSTRACT
This study is a research of the Enugu state
civil service commission the purpose of the study includes.
1) To
find out whether civil servant are actually performing below standard.
2) To
find out whether productivity is really declining in the civil service
3) To
find out what the cause are in the civil service
4) To
find out measures to be fake in order to arrest the situation
While carrying out the
research the duties collection method adopted was the questionnaire the statistical
toll used was chi- square. A total of one hundred questionnaires were
distributed act of which twenty worse referenced the finding from the
hypothesis and research questions show that.
1) Adequate
knowledge of job requirement recruitment of motivation and use of official
working hand in the civil service.
2) The
important of incentives and motivation to increasing efficiency in the civil
service.
At the and the
researcher made recommendations some of them include.
1) Management
should improve the working conductive for the staff to achieve organizational
goal.
2) They
should and have a communication un between them because communication is one of
the toll that could to effective management and employs skilled people in order
to have efficient out put and to achieve them objectives .
3) Management
should also motivate their workers through
TABLE OF CONTENT
CHAPTER ONE
Introduction
1.1
Background of study.
1.2
Statements of problem.
1.3
Purpose f the study
1.4
Scope of the study
1.5
Research questions
1.6
Research hypothesis
1.7
Significance of the study
1.8
Limitations of the study
Reference
CHAPTER TWO
Review of related
literature
2.1
Meaning of productivity
2.2
Productivity decline in the civil service
2.3
Cause of productivity decline in the civil service
2.4
Conduction for promoting productivity in the civil service
Reference
CHAPTER THREE
RESEARCH DESIGN AND
METHODOLOGY
3.1
Research design
3.2
Area of the study
3.3
Population of the study
3.4
Sample and sampling procedure
3.5
Instrument for data collection
3.6
Validation of the instrument
3.7
Reliability of the instrument
3.8
Method of data collection
3.8
Method of data analysis
References
CHAPTER FOUR
Date presentation and analysis
4.1
Presentation & analysis data
4.2
Testing of hypothesis
4.3
Summary of result.
Reference
CHAPTER FIVE
Discussion recommendation and conclusion
5.1
Discussion of result findings
5.2
Conclusion
5.3
Implications of the research findings
5.4
Suggestion for further research
Reference
Bibliography
CHAPTER ONE
INTRODUCTION
1.1
BACKGROUND OF THE STUDY
There historical
background the civil service data back to the end of colonial masters and post
independence period.
After the second world
war there were about 14 British administration in the recitation to Nigerians
supported staff and one European stenotherm. The headquarter
of the most technical departments was in Ebutometa that of
the veterinary service was in vow while that agriculture and forestry was
in Ibanda field administration was co-ordination from two centers Kaduna
for the north and Lagos later Enugu for the south. In 1939
southern Nigeria was split into two regions eastern and western region respectively.
The Rechard constitution in 1946 further divided the country into the regions
namely. The northern and eastern regions. The McPherson
constitution of 1951 introduced the apartments of ministers for the regions and
at the center, there were also the suggest the independence of the civil
service between the politicians in office and the authorities of the central
government.
During the Lord Laugard
era the duties of all administrative offices were just that of maintaining law
and order in the district placed under their immediate administrative control.
It was only at the end of world war 11 (two) that effort were made to achieve
some social and economic benefit for Nigerians. It was at that time that
such office like the department of marketing and export were established.
In he western Nigeria civil servant were told that policy making
was the exclusive function of the legislature. So, the civil
savants were to do whatever the legislature wanted them to do. in the eastern
state civil servant were to give sound advice to the political leaders control
the traditional aspects of the government activities and were also
to be efficient executives who could manage and treat all the
complex operations of modern state.
In the
northern Nigeria the duties of administration office includes to give out him
self you service to train people to build up an efficient institution of local
government and finally to facilitate the emergence of an
intelligent and responsible public opinion. The system of administration
that emerged on independence was British in character.
It was also English language that was used as a medium of communication in the
conduct of government. The country sought civil war six years after independence
and this was quickly followed by another six years of oil boom which brought
about extreme materialism. This gave use to great indiscipline corruption
and a total contemplation of order within the whole
society including the civil service. Having discussed the historised
background of the civil service and its roles before and after independence, it
is necessary at this stage to define the “productivity which is the main
objective of this research.
Productivity has been
defined as the volume of goods and service produced per worker with in some
specified unit of the year month week day and hour. For some years now
there has been consistent public outcry about continued decline of productivity
in the civil service. It is for this reason that this work is been
carried out in the view to finding the causes and thereby bring about
commendation that will promote productivity in the civil in general to achieve
a successful result in the programme, this researcher has decided to carry out
a case study of Enugu state civil service commission
1.2 STATEMENT
OF THE PROBLEM
There has been
consistent low productivity in the civil service since Nigeria become
independence. This study is set out to asses the knowledge of job
motivation and use of official work hours in the civil service in order to
promote productivity.
1.3
PURPOSE OF THE STUDY
The purpose of the
present study is to large extent explained by the tittles promoting
productivity in the civil service. To be more specific the purpose are as follows.
i)
To identify the things that makes civil servant to perform below standard.
ii)
To find out the main cause of productivity decline in the civil service
commission.
iii) And to determine
the measures to be taken in order to arrest the
situation
1.4 SCOPE
OF THE STUDY
For one to carry out a
research of this nature one would always require adequate provision of finance
and accurate information. The inadequate of these factors affected this
research in the following.
FINANCE: It has been major in any type of project. This
id true in the sense that some has to make some trips from one place to another
in research of information. Unfortunately the cost of transportation has uses
greatly these days making it difficult for the researcher to level to all the
places he would have wanted.
1.5 RESEARCH
QUESTIONS
The research question of
the present study are to a large extent explained by the little promoting
productivity in civil service commission specifically they are as follows. Was
quite constrained by times given to carry out a study magnitude.
FINANCE: Lack of sufficient finance was another factor
that constrained the study as there was insufficient found (money) to
meeting up with the financial demand of the study.
1.6 RESEARCH
QUESTIONS
The research question of
the present study are to a large extent explained by the little promoting
productivity in civil service commission specifically they are as follows.
i)
What are the thing that makes civil servant to perform below standard
ii)
What are the main cause of productivity decline in the civil service commission
iii)
What is the measure to be taken modern to arrest the situation?
1.7 RESEARCH
HYPOTHESIS
In seeking for ways of
promoting productivity in the civil service in Enugu state civil service
commission, it is essential that one would have a through understanding of
the low productivity in service, it is when this understanding is there
that suggestions can be made to solve the problems
The following research
hypothesis are being considered.
H0:
Adequate knowledge of job acquirement does not promote efficiency
and effectiveness in the
civil service
H1:
Adequate knowledge of job acquirement does not promote efficiency
and effectiveness in the
civil service
H0:
Recruitment of qualified personals does not ensure high performance in
civil service
H1: Recruitment of
qualified personals ensure high performance in
civil service
H0:
Incentive and motivation does not promote productivity in civil service.
H1:
Incentive and motivation does not promote productivity in civil service.
H0:
The use of official working house does not promote productivity in the
civil service
H1:
The use of official working house promote productivity in the civil service
1.8 SIGNIFICANCE
OF THE STUDY
The main significance of
this study is to promote productivity in the civil service mainly in the Enugu
state civil service commission.
If the productivity of
Enugu state civil service commission is promoted the following people will
benefit from it
1)
The civil servant of the commission they will benefit in the sense that the
workers in the commission will be enjoying good pay and allowances
2)
The government will also benefit from the promotion, in this case government will
no more be faced with the problems of state and complains that comes from the
civil servant of the commission.
Department | Business Administration and Management |
Project ID Code | BAM0372 |
Chapters | 5 Chapters |
No of Pages | 68 pages |
Methodology | Chi Square |
Reference | YES |
Format | Microsoft Word |
Price | ₦4000, $15 |
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Contact Us On | +2347043069458 |