ABSTRACT
The topic to be studied is “The impact of personnel satisfaction
on organizational growth and development” A case study of Anamco ltd Emene
Enugu.
Personnel satisfaction has been an issue that employers neglect
for a very long time now, but if critically examined, we will understand that
it is the truth, that personnel satisfaction directly affects the outputs of
any firm.
The sample is made up of 100 staff- 30 administrative staff, 40
intermediate staff and 30 junior staff. This is because these three categories
of workers cuts across all the staff in Anamco ltd.
The information gathered were analyzed under the following
sub- headings:-
a. Overall view of respondents on the impacts of
personnel satisfaction on organizational growth and development.
b. Administrative staff view on the impact of
personnel satisfaction on organizational growth and development.
c. Intermediate staff view on the impact of
personnel satisfaction on organizational growth and development.
d. Junior staff view on the impact of personnel
satisfaction and development.
From the information gathered, on overwhelming majority of the
respondents agreed that personnel of an organization can really be satisfied
with the management when the management of the organization is performing up to
expectation ( to an acceptable degree) and that it is such satisfactions that
can include the personnel to put in their efforts thereby affecting the level
of output positively.
Furthermore, the hypothesis were all tested using the chi- square
formula and all the hypothesis were all proved correct.
My sources of data include interview and questionnaire. Some
times, I had to use phone conversation to get the information I wanted. The
data collected was analyzed in chapter four (4) of the research report.
This project shall be needed by the management of Anamco ltd.
Since it will suggest more and better ways they can use to improve their
overall personnel performance. Also all employers will find it useful and
students inclusive.
TABLE OF CONTENT
Chapter one
Introduction
1.1 Background
of the study.
1.2 Statement
of the problem.
1.3 Purpose
of the study
1.4 Scope
of the study.
1.5 Research
hypothesis.
1.6 Significance
of the study.
1.7 Limitations
of the study.
CHAPTER TWO
LITERATURE REVIEW
2.1 Historical perspective of the study.
2.2 Douglas McGregor’s theory X and Y.
2.3 Elton mayor and the Hawthorn experiment
2.4 Abraham maslow’s theory of needs.
2.5 Expectancy theory.
2.6 Herzberg’s theory of job motivation
2.7 MB Anamco news and Awake 22 Feb. 2002
Reference
CHAPTER THREE
RESEARCH DESIGN AND METHODOLOGY
3.1 Research design.
3.2 Area of study.
3.3 Population for the study.
3.4 Sample and sample technique
3.5 Instrument of data collection.
3.6 Validation of instrument used
3.7 Reliability of the instrument
3.8 Method of data collection
3.9 Method of data analysis
CHAPTER FOUR
DATA PRESENTATION AND ANALYSIS
4.1 presentation and analysis of data
4.2 testing of hypothesis
4.3 summary of results
CHAPTER FIVE
DISCUSSION, RECOMMENDATION AND CONCLUSION
5.1 discussions of result and findings
5.2 conclusions
5.3 implications of the research findings
5.4 recommendations
5.5 suggestions for further study
References
Bibliography.
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY.
Man started seeing the need for organization, which he realized
that he is not self- sufficient. He came to realize that with co-ordinate
effort more output can be realized.
This was why, in the early times of man, the creation, presentation and
modification of organization became absolutely necessary because the society at
large depends on those organizations. Consequently, man desired to control his
environment and to control the activities of the particular person (s), in that
given setting, through systems comprised of technology and humans. Technology
on it’s own cannot perform anything anything unless the human aspect performs
and this is where the personnel’s of an organization comes in.
The personnel’s (workers) of an organization must be satisfied
before the organization can experience growth and development. Therefore,
personnel satisfaction is a situation where the workers of an organization
experience a feeling of contentment which they get when they have
achieved what they need or desired. It can be seen also as a situation of
fulfillment. On the other hand, organizational growth has to do with size and
quantity while development has to do with quality and advancement. There
is no way an organization will grow and develop when the people working in it
are not happy. Despite these facts, we should bear in that human beings are
insatiable and this is why human management complicated. This is why this research
is very important one because, we are going to find out that without these
workers, there will be no growth and development.
Employers feels that regular payment of wages and salary is all it takes to get
workers, to putting in their best, but in this global world, the story is
different. People are not only interested in money but in other this like job
enrichment, self- actualization etc. this is why this research work is
necessary so as to know the extent that personnel satisfaction can contribute
to an organizational growth and development. Also, we will see more better ways
that the case study “ANAMCO” has used, so as to achieved their personnel
satisfaction.
In order to accomplish this study, Anamco has been selected as a
case organization. I will be studying the personnel profile in the contributed
to the success of the organization. The data for this study will be collected
through the use of questionnaire, direct interviews of persons and the study of
documents. Anammco is a company that deals with the manufacture and and
assembling of Mercedes-Benz vehicle parts. This company started existing a very
long time ago and ever single then they have been very successful.
Also, in the course of studying this topic, we shall have to study
some relevant theory of Abraham Maslow, Herzberz and the rest of them that will
be useful for more understanding. Some current literatures will also be
reviewed.
1.2 STATEMENT OF PROBLEM
This research work on the personnel satisfaction of any organization
and its effect on the organizational growth and development, is a kind of gate
way to the understanding of some important factors. And these facts are what
this research work will be based on. However, the question that arises and
needed to be answered are:
- Since human being are insatiable, can the
employees of an organization be really satisfied at any point in time?
- Does the personnel satisfaction really have a
role to play in the achievement of organizational success?
- What factors contribute to employee satisfaction?
- Will factors not compound the economic problems
of the organization because of its additional cost? These questions in a
nutshell form the problem of this research work.
1.2 PURPOSE OF THE STUDY
Some early writer have written so many things about workers in an
organization and there are different ways organizations apply these theories to
suit them. Therefore, this study will try to achieve the following objectives,
basing on ANAMCO
§ To find
out, if employees can be satisfied at any particular point in time, since human
beings are said to be insatiable.
§ To find
out the role of personal satisfaction in the achievements of organizational
success.
§ To find
out the factors that can lead to employee’s satisfaction.
§ To find
out, if it will be a burden on the organization or a relief.
1.3 SCOPE OF THE STUDY
Some early writers have written so many things about workers in an
organization and there are different ways organizations apply these theories to
suit them. Therefore, this study will try to achieve the following
objectives, basing on Anamco.
- To find out, if employees can be satisfied at
any particular point in time, since human beings are said to be insatiable.
- To find out the role of personel satisfaction in
the achievements of organizational success.
- To find out the factors that can lead to
employee satisfaction.
- To find out, if it will be a burden on the
organization or a releaf.
1.4 SCOPE OF THE STUDY:
This research work is a case study of Anamco, it will be covering
all aspects concerning managements affairs with the workers. More
especially, where it relates to motivation
Anamco is a car assembling company situated in Enugu State and
data will consist 21 information on the personel, starting from when Anamco was
created till date.
1.5 RESEARCH HYPOTHESIS:
It is against the background of the problems identified and the
purpose of this study that the following propositions were made. Both the
null and alternative hypothesis were stated and latter in chapter four.
1.
H0: Workers can actually be satisfied.
Hi: Workers cannot actually be satisfied.
2.
H0 When workers are happy they put in their
best.
Hi: When workers are happy they do not put
in their best.
3.
H0: Personel satisfaction will not compound the
economic problem of the organization.
Hi: Personel satisfaction will
compound the economic problem of the organization.
4.
H0: Personel satisfaction is the root of any
organisation’s success.
Hi: Personel satisfaction is
not the root of any organisation’s success.
1.6 SIGNIFICANCE OF THE STUDY:
This is a period in Nigeria, when we want more efficient
managers, that can properly manage man, material, money. Therefore, this
study is timely so as to enhance the development of Nigeria’s economy
through privatization and commercialization. All these things are
happening in organization made up of human beings.
This study will be of immense benefit to both public and private
organizations. In addition, the study will determine factors that will
lead to personel satisfaction. It is expected that the findings will help
organization to identify thee needs and desire of the workers and satisfy them
so as to obtain maximum co-operation from their worker always remembering
that organizations must achieve the corporate objectives in order to justify
their existence.
Through the investigation, therefore, management of organizations
will understand their shortcomings or weak points and will subsequently adopt
measures aimed at enhancing their workers co-operation,,
In addition, the Government will also benefit from this research
work by getting to know to handle the workers within their states. Also,
this research work will be of help to the management in ANAMCO, as it suggested
new and better ways of handling the personnel’s of the organizations.
Finally, students will learn a lot from this work, if it should be
stocked in the library for students that wish to become future entrepreneurs.
Department | Business Administration and Management |
Project ID Code | BAM0298 |
Chapters | 5 Chapters |
No of Pages | 75 pages |
Methodology | Null |
Reference | YES |
Format | Microsoft Word |
Price | ₦4000, $15 |
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Contact Us On | +2349067372103 |
Contact Us On | +2349094562208 |
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