The study of impact of industrial
unrest on management efficiency many have made an indebt study of the employees
grievance as it affect the smooth running of an organization. After discussing
on this topic motivation employees is the most suitable solution to forestall
the industrial unrest.
Any organization with constant
industrial unrest will never progress, not to talk of surviving among the
competitors. Consider the extremes of both employer and employee for example is
looking for his economy gain whole the employer is eager to achieve the
organizational objectives. Any misunderstanding between the employer and the
employee should always be given a very quick consideration. Employer should
also treat employees as administration is a positive step towards achieving the
TABLE OF CONTENT
BACKGROUND TO THE SUBJECT MATTER
PROBLEM ASSOCIATED WITH THE SUBJECT MATTER
THE PURPOSE OF THE STUDY
IMPORTANCE OF THE STUDY
DEFINITION OF TEARMS
2.0 REVIEW OF LITERATURE
2.1 ORIGIN OF THE
2.2 SCHOOLS OF
THOUGHT WITHIN THE SUBJECT AREA
2.3 SCHOOL OF
THOUGHT RELEVANT TO THE PROBLEM
2.4 POOR SKILL
PROCEDURS FOR THE RESOLUTION OF INDUSTRIAL UNREST
SUMMARY OF RELATED LITERATURE
3.1 DATA PRESENTATION
3.2 ANALYSIS OF DATA
BACKGROUND TO THE SUBJECT MATTER
The legal definition of unrest
is dispute between employers and workman or between employers and employees or
non employment with the conditions of labour of any person. Industrial unrest
related to inter – organization relations about job value regulation that
produces disagreement and conflicts, hence an industrial unrest can rise in any
business organization providing employment of certain persons. At least one of
the disputants must be a body of man.
Industrial unrest is a brain –
child of workers grievances and could be grouped into three farms, namely
dissatisfaction, compliant and grievance.
A dissatisfaction can be
defined as any thing that disturbs the employee whether or not expresses his
unrest in words or action. A complaint is a spoken or written dissatisfaction
brought to the attention of the supervisor and in unionized farms the shop
steward. In the language of labour relation and from the management angle, grievance
is simply a complain which has been formally presented in writing, to a
management representative or to a chronic official. But to most people the word
grievance suggest a complaint that has been improved dismissed without due
consideration by William 1980 personnel administration.
The industrial unrest of 1941
was as a result of economic difficulties caused by the first world war. The
hand shop among the working class in urban centers led the railway working to
demand for cost of living allowance of which the request was turned down and an
industrial unrest follows. It was the Bridges committee’s report that granted
the allowance. Another industrial unrest was given witnessed in 1945. At the
end of the seemed world was workers expected a change in their economic
fortunes, but this was not realized, prices of commodities were high and the
economic conditions of the time was so hash that the union demand for cost of
living increase over the award made in 1942. The government refuse the demand
and a general industrial unrest ensured.
The strike lasted for 45 and
was successfully in paralyzing all economic activities. It was Davis
Commissions report that granted the award of a substantial increase in the cost
Another industrial unrest in
Enugu in 1994 fed top the shooting of load miners. The load miners were on
industrial unrest and aimed policemen were called in for settlement and 21
miners were killed in the unrest. In water corporation Engineers said what
effort are being made by the corporation to recover debt award owned by the
public and private sector to improve its revenue collection machinery
considering that water corporation is not a charity organization and the
hazardous process of waste disconnections. This is of the questions asked by
the chief Executive on the area to motivate the workers by generating enough
fund to pay the workers promptly. Many souls have died in our various hospitals
because of Doctors and Nurses were on industrial unrest on demand for one
condition of services or another.
From the economic point of view
labour is one of the factors of production and such indispensable, if any
meaningful production or service are to be made, employees should therefore be
given their due remuneration by the management and employers of labour alike.
Furthermore, grievance is a
real or margined or the union against a management based on non – application
of services. An aggrieved worker and poor efficiency. Thus high morale depends
on how fairly a workers grievances. One should suggest that possible solution
be made to arrest the situation from occurring at all, especially in this
period of culling economy. Any organization with constant industrial dispute.
Suffers a great deal of setback. In order to improve and promote the relationship
between management and worker with a view of achieving maximum productivity and
utmost equilibrium for the benefit of both sides of industry, the management
should establish an effective collective bargaining machinery and joint
consultation an all matters of mutual interest.
There is always afflict of
interest between the management and their workers which arises as a result of
their deterring economic view. So collective bargaining should aim at
resolving those conflicts in a peaceful manner.
Management and employees should
not hold the biblical belief that work a physical labour is a curse imposed on
man by his God for alleged Sins Committed by our first parent i.e. Adam and
Eve. Instead work should be viewed as a medium through which man can keep
himself alive and help him obtain his economic wants employers at labour.
Should realize that if workers are treated as human beings, they will behave as
such unwitting slaves or beasts, thus that is precisely how they will act.
1.2 PROBLEM ASSOCIATED WITH THE SUBJECT MATTER
Despite the monopoly nature of Enugu Water Corporation there has been
problem of constant payment of salaries and wages of workers.
It is also difficult to sense out what value the management has for motivation
of employee to forestall industrial unrest.
There is also a problem of administration of worker whole vacancy exists to
be filled up.
Employees also find it key difficult to survives under a heavy economic
Crunch and devalues money in
1.3 THE PURPOSE OF STUDY
To find out the causes of non-payment of salaries and wages to employee
Despite Enugu Water Corporation
To find out the extent to which management value the use of motivation as an
Instrument of peace.
To determine the reason behind Enugu Water Corporation Management
Retrench workers when there are
not enough to carry out the grassroots operations.
The effect of economic crunch and difficulties an employees.
1.4 IMPORTANCES OF THE STUDY
This study is connected to
Enugu State Water Corporation (ENS WC). The focus is on the impact of
industrial unrest on management efficiency.
Irregular payment of salaries and wages of workers will not affect
Irregular payment of salaries and wages to workers affect management
Lack of motivation by management will not discourage the effort of
Lack of motivation by management will discourage the effort of
Management will not retrench workers when they are not enough to carryout the grass
Management will retrench workers when they are not enough to
carryout the grass root operations.
1.5 DEFINITION OF TERM
The subject matter under study
has contribution to the employers of labour, the employees and to government as
well. A Country with constant industrial unrest will not progress. The economy
will always look very dull. But now the government could avoid any industrial
unrest by doing those things that motivate the employees. Government finely
intervention will yield a lot of result. A Country with stagnate economy will
not attract foreign investment.
On the side of the employers,
they should always regard employees as part and parcel of the organization.
They brings in the idea of participate management or management by objective.
Once you let an employee believe that you rate him/her high, the morale will
arise and this leads to achieve the main objective of the organization. Once
there is an industrial unrest, the whole firm will lease to function and
production will also cease. This shortfall takes the whole market share even
the customers may change their minds considering the result of industrial
unrest in corporation, organization third firm, it is very hazardous, allowing
it to take place at all.
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