This research project examined the structure of staff welfare scheme existing
in ENSWC as well as the extent to which this welfare scheme satisfies the workers
of the organization toward greater productivity. The researcher made use of
interview method and review of related literature as her research instrument.
The researcher observed that despite use huge amount of these money spent by
the management of ENSWC (Enugu State Water Corporation) on workers welfare,
these workers still feel dissatisfied with the welfare scheme being package for
Specially, the workers amongst others would prefer most of their welfare
packages to be in cash rather than in kind. They also wanted the management to
include health care services, canteen services even though dropped in their
welfare packages. Absence of these and other supposed welfare packages can
still lead to more various forms of indiscipline and non commitment and fraud
among ENSWC as an organization. The researcher therefore, recommends amongst
others that more pension and gratuity scheme, health services should be
considered even more cash should be given and less in kind.
The staff welfare scheme if an incentive or package offered to the staff by
employers of labour over and above their salary which increases the health,
health or their standard if living at some costs to the employer.
The staff welfare scheme has grown to become an integral part of staff pay
package in most government parastatals. These welfare salary does. Staff
welfare scheme has been designed and implemented by the government. This is
intended to stimulate the staff or workers towards increased productivity. This
can be analysed that the welfare of the people shall be paramount interest of
any government parastatals. The effect of current economic recession on the
public services has become so depressed that the salary earning of staff can no
longer accommodate their numerous needs, more especially physiological need.
Thus the important role that the welfare scheme plays in business.
Organization today cannot be over emphasized. No wonder why most government
parastatals ministries, non governmental organization continues to offer
welfare benefits to its workers and even continue to review these benefits from
time to time.
1.1 Background of the
1.2 Statement of the
1.4 Purpose of
1.5 Significance of
1.6 Scope of Study/Delimitation of
2.1 Directly related
2.2 Purpose of Staff Welfare
2.3 The growth of staff welfare scheme
2.4 Further Related Research in other Govt.
3.1 Summary, Discussion and Conclusion
3.2 Summary of
3.3 Discussion of
3.5 Table showing Responses given by the cash or
,ind major forms of benefits
BACKGROUND OF THE STUDY
This is the theoretical framework that will be dealt with in this research work.
Enugu State Water Corporation is one of the numerous government parastatals
that have continue to offer some welfare packages to its staff over the years.
The ultimate aim has been to increase the quality and volumes of services
offered and state levels. Upon all these workers package being offered to ENSWC
staff yet their customers seems generally dissatisfied with the quality of
services offered by ENSWC.
It’s against this background that the researcher tends to find out the existing
staff also to find out whether such a welfare scheme provides enough incentive
that could improve productivity.
STATEMENT OF PROBLEM
The motivating factors that made the researcher to embark on this study
includes the problems existing from inadequate welfare services. This has posed
a serious concern to every organization. There is lack of enough welfare
services, consist of worker dissatisfaction strikes, pickets, inefficiency,
All these constitute problems statement the central issues are therefore: -
i. What lead them to such strikes, pickets
activities, inefficiency, indiscipline. This could be attributed to inadequate
welfare benefits due to economic recession.
ii. To what extent has the welfare services
influence workers attitude to work. ENSWC is one of the numerous public
parastatals established both in state, local and federal level with the primary
aim of distributing water services to the general public specific to Enugu
State. This organization is designed to generate fund, pay workers, give fringe
benefits and render proper accounts to the state government.
The quality of services offered by ESWC is nothing to write home
about. Private individuals and organization in the state had always had one
compliant or the other with regards to the quality of services they receive.
Some have tap but cannot receive water.
iii. What are the aspects that hinders the efficient
operation of these welfare benefits in the organization.
The engagement of workers in abusing of fund which leads to
shortage of fund, incomplete records on financial matters while all these
welfare scheme amount to cost. If the management continues to implement in
without any increase in productivity on the part of workers than the aim is
defeated and the organization may eventually collapse just like their
By the need of this research work the researchers intends to provide answer to
the following research questions.
i. What is range of staff welfare scheme offered to
ii. What are the objective for designing the
to what extent for the staff of ENSWC and
iii. What is the effect of economic recession on the
PURPOSE OF STUDY
The broad aim of this research work is to investigate the staff welfare scheme
in Enugu State Water Corporation. The researcher tend to observe some
objectives at the end of the research work.
i. To find out the range of staff welfare scheme
offered in Enugu State Water Corporation.
ii. To find out the objectives of the staff welfare
scheme in ENSWC and the extent to which these objective is being achieved.
iii. To find out the effect of the economic recession
on the staff welfare scheme in ENSWC.
SIGNIFICANCE OF STUDY
The significance of the study is that it would enable the researcher to
discover the present staff welfare scheme in ENSWC and to determine whether or
not such a welfare scheme is enough to motivate the workers of ENSWC towards
Finally, the state, the federal ministry, government parastatals and non
Governmental organization, the staff of ENSWC and the student trainees of
Business Administration and management are all going to benefit from this
TERMS AND CONDITIONS APPLY
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