In the course of this research work, productivity is taken to mean
the relationship between the quantities of goods produced to the quantity of
resources used. A more fruitful way to understand productivity is to consider
it a process. Thus Brech (1975) was of the view that productivity can loosely
thought of as the continuing improvement of the firms management performance in
the use of resources and through the operations it is conducting.
However, for the purpose of his research work, the researcher highlights
those factors responsible for low productivity among the Nigerian workers. The
researcher tends to focus on those means that will be applied to get workers
committed to their work using effective motivational tools to enhance an
increase in the productivity level of the Nigerian workers while focusing on
the public sectors organization, N.E.P.A. Enugu zonal office as the study
scope. If the recommendations, findings are implemented, it will go a long way
in helping the employers of labor especially N.E.P.A. to motivate, encourage
her employer for greater productivity.
Data were collected from both primary and secondary sources, the
analysis of the data was carried out using the statistical method, it was under
this study that the researcher brought out a population size that he used to
determined the basis for the information gather and analyzed. The use of the
chi-square (x2) helped to further the
text of the data gathered.
The findings of the research observed by the help of questionnaire
and interview embarked upon as regards factors responsible for this law
productivity are as follows:
(i) The job evaluation system is being carried out
in hazy and unfair manner.
(ii) The motivational tools and incentives were not
properly provided to workers, which in the right scenes, it tends to be
motivating workers into putting their best at work but the reverse is the case.
(iii) There is the fear of job security among workers
for fear of being left redundant or sacked.
(iv) The workers experienced a shortage of their
working facilities that ought to have helped them in their productivity.
(v) Working system in the country is not
satisfactory accepted by the workers due to the fact that their purchasing
power is not guaranteed.
Winding this findings the researcher then proffered
recommendations that would eliminate these problems or at least reduce it to
the bearest minimum. Thus recommendations tend to be:-
(i) Proper job evaluation so as to remove any biased
feelings of evaluation processes.
(ii) Provision of working facilities to aid workers.
(iii) Training and development needs of workers.
(iv) Provision of incentives and fringes benefit that
has the ability to motivate workers’
(v) Maintenance of discipline and work ethics.
1.1 General background to the subject
1.2 Problem associated to the subject
1.3 Problems that the study will be concerned
1.4 The importance of studying the
2.1 The origin of the subject
2.2 School of thought within the subject
2.3 The school of though relevant to the problem
2.4 Difference method of studying the
problem research method
Presentation analysis of data
3.1 Data presentation of
3.2 Analysis of the
1.6 GENERAL BACKGROUND TO THE SUBJECT MATTER
Productivity in public Organization as well as in the private
sector is simply the relationship between inputs and outputs. Inputs are
basically resources such as labour, materials and capital. Outputs are such
accomplishments as the work done, products distributed or services rendered.
This in Nigerian, workers has been experiencing certain problem that has been
hindering their productivity level that has adversely affected gross domestic
The government in trying to see that productivity maintains an
Impressive level created the ministry of Labor, employment and productivity,
National productivity center etc. in order to help alleviate the problems of
In view of these, one may genuinely ask, why is the Nigerian
workers inherently characterized by low productivity in spite of all government
efforts to improve productivity?
The answer to this disturbing question is difficult but vital and
will be discussed extensively as we proceed into the study. Briefly we take a
short historical background of N.C.P.A. that is a service organization in the
public sector and the researcher decides to choose it in over viewing the
general Nigerian workers. NEPA- The history of our present day NEPA would be
incomplete if the old public work department of government which in 1876
installed the first generating set in Lagos, in not mentioned.
In 1895, the preliminary investigation and planning were carried out by the
P.W.D (public works Department) in Lagos at a cost of N3, 206000 and it was
under the government of southern Nigeria in 1896 that the sum of N12, 000 were
allocated for the former location of NEPA Headquarters in Lagos. Mr. T. poke
was the first Chief Electrical Engineer of this establishment which was known
as the Lagos Electricity supply.
In 1924, the system which hitherto operates the 1-phase 3-wire 80
cycle which is still being maintained till today.
Consequently, in 1929, a meter section was established to deal
with the metering of various consumers. In the establishment of these bodies
there was duplicity of functions by the federal government. Both agencies were
involved in generation and transmitting electricity one sold to the other which
then sells to the public. The federal Government decided to merge the two
bodies this was done during the budget speech of the then, head of military
Government major General Yakubu Gowon in 1972, he declared that in the interest
of affording the nation a well coordinating system of electricity supply, the
ECN and the NDA should merge into a body to be known as National Electric power
Authority (NEPA). Thus by Decree N0. 24 of 1972, NEPA was established.
FACTORS RESPONSIBLE FOR LOW PRODUCTIVITY IN
N.E.P.A proclaimed that “it shall be the duty of the authority to
developed and maintain an efficient, Co-ordinated and economical system of
electricity supply for all parts of the Federation or as the authority may
direct” with this, the organization was established to render service which is
in line with aiding management in achieving it’s objectives and fulfilling its
policies. But there has been certain factor that has posed as problems
hindering the provision of adequate services to consumers of electricity supply.
This problem can be sub-divided into two major heading, internal
and external factors: -
The Internal factors are those problems that are contributed by the staff of
the organization within their working environment and also those opeit out to
staff by management, they are as follows: -
(i) Lack of incentives schemes and fringe benefits
(ii) Environmental factors.
(iii) Inadequate manpower utilization and training
(iv) Lack of good management practices
(v) Inadequate motivate
(vi) Policies in the organization concerning
disciplinary measures, promotions etc.
These are faced with workers in the organization depriving them of
the ability to meet up to their customers’ expectation in services rendering.
We now look into the other problems that are externally forge against the
workers effective supply f services, they are:-
i) Low gas pressure and low water level, in the
running of the hiermal and Hydro power stations respectively.
ii) Indiscriminate bush burning
iii) Illegal connections
iv) Theft and vandalization of N.E.P.A. equipment by
v) Road construction workers damaging N.E.P.A.
vi) Careless and reckless motorists running into
N.E.P.A. installations like transformers, substations and even electric poles.
vii) Inadequate fund for the rehabilitation of old
and worn-out equipments, or the procurement of new ones when the need arises.
These were spelt out as what is an affecting worker in their bid
to carry out their work effectively, thereby weighing down productivity
increase in their organization.
1.7 PROBLEM ASSOCIATED TO THE SUBJECT MATTER
Studies has been carried out in Nigeria regrettably, not much has
been done in the way of solving the problems facing Nigerian workers which has
been detrimental on increased productivity that will in small way contribute to
the development of a developing Nation like Nigeria. Therefore this is
particularly facing workers in public organization ranging from the junior
staff to the management staff.
In order to foster increased productivity among workers in Nigeria
with the help of the study carried out in the National Electric power Authority
as a guide, will in no small way enable us to find solutions to the following
problems stated below.
1.8 PROBLEMS THAT THE STUDY WILL BE CONCERNED WITH
The objective of this study is to discover the following.
1) What ways to be applied to ensure workers
commitment to work in order to foster increased productivity?
2) To investigate how effective the motivational
methods, if any has played any role in the bid to increased productivity of
3) What should be done to increase the overall
interest of the workers?
4) To closely look at those factors responsible for
low productivity of workers.
5) To review the current operating standards of
management suggest if possible any other standard that will be of great help in
the task of stepping up productivity.
1.9 THE IMPORTANCE OF STUDYING THE AREA
The result of this research will help to adjust those problems
that militate against productivity of workers in the public sector of the
economy and thus help to improve the image of the course.
The research will provide solutions to low productivity problems
to aid increased productivity level of workers, which is considered the highest
objective of managers of organization. The research will as well provide for
management the needed sound background in theory, practice for implementation
of their policies as well as co-coordinating, organizing, and controlling of
the affairs of the public sector.
It is also helps N.E.P.A. management in dealing with its
productivity problem serves as research material (secondary data) to future
work that could be related to the study.
1.10 DEFINITION OF IMPORTANT TERMS
In the course of going through this work, some key words and
phrases, which are very vital, has been explained below for better
is the ratio between out put
and all resources used in
or mainly low level of production
The provision of electricity
The generated electricity
for domestic use
TERMS AND CONDITIONS APPLY
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