THE EFFECTS OF PERSONNEL POLICIES IN ACHIEVEMENT OF ORGANIZATION GOAL A CASE STUDY OF ANAMBRA MOTOR MANUFACTURING COMPANY LTD EMENE ENUGU

ABSTRACT

            This research work was informed by the need for effective personnel policies in achievement of organization and their effects on the overall effectiveness of such firms.  This is due to the dynamic nature of business environment and the nature of man-individual differences.

            In order to effectively conclude this work, the project is divided into chapters.

            Chapter one introduces the project topic, state the general background of study, statement of problem, purpose, and significant of study and in conclusion the various terms used in the study are clearly defined.

            In Chapter Two, effort was made to review related literature, historical background of ANAMMCO, various types of policies, effects and their problems in organizations.

            The research design, location, population and size of study were discussed in chapter three.

            Also treated in this section are the research instrument sued method of data collection and method of data analysis.

            The presentation and analysis of various data collected were also in chapter three of this project.

            Conclusively, the summary of finding made during the study, recommendations made, and general conclusion were made by the research in all the three chapter, among other references and bibliography.

TABLE OF CONTENTS

CHAPTER ONE

1.0              Introduction                                                               

1.1       General Background to the subject matter    

1.2       Problems Associated with the subject matter            

1.3       Significant of Study                                      

1.4       Scope and Limitation of study                                  

1.5       Definition of Important Terms                                              

            Reference                                                                   

CHAPTER TWO

2.0              Review of Related Literature                        

2.1       Historical Background of ANAMCO Ltd    

2.2       Definition and Types of Personnel Policies   

2.3       Effects of Personnel Policies                                     

2.4       Problems of Ineffective Personnel Policies

2.5       Summary

            References                                                                 

CHAPTER THREE

3.1              Data presentation (Highlights of he study)   

3.2              Analysis of the data                           

3.3              Conclusion                                                     

3.4       References                                                     

CHAPTER ONE

1.0       INTRODUCTION

            The  achievement of any organization depends largely on its personnel policies operative within the enterprise.  These policies which are usually initiated and formulated by a designated body within the organization help in achieving the corporate objective of the business concern. It will conceived and effectively implemented.  It is noteworthy to state also the success or otherwise depends also on the management effort to identify culture, needs and objectives of the company and also the needs, wants, individualistic differences of the employees and aspirations also thereof.

            Effective personnel management man power planning involves the coordination of a range of personnel polices and programmes. These policies include these on the following areas of organizational functions.  Manpower planning, recruitment and selection, training and development, staff welfare, salary, administration, termination and lay-off, health and safety industrial relations, keeping of confidential staff records and promotion and compensation of employees who distinguished themselves among others etc.

            As earlier indicated the concept of culture is most important to managers as it influences organization structure, leadership philosophy, selection, discipline, wage and salary administration, interalia. Cultural traits go a long way to influence the pattern of initiating and formulating of policies.  These traits include among other things, the values, beliefs and sentiments internal to the individuals within the society or its sub division.  In this case therefore, the concept of what people are like, influences managerial behaviour, and hence determine the nature and made of implement policies with a view to effectively achieve the desired goals, the effective manager usually draw up from various theories and experiences in his efforts to harmonize individual and organizational objectives, which is the key to leading.

            Conclusively, policy as a statement of aims and illness on how to achieve set objectives, management should be well informed of the employees needs, aspiration and individualistic differences so as to incorporate same in its initiation and formation of policies with a view to making them more effective and result oriented.

1.1       GENERAL BACKGROUND TO THE SUBJECT MATTER

            In the past, many organizations, profit and non-profit oriented never attached much important to the personnel department and its role in the general attainment of organizational objectives.  Its existence and roles were never accorded any pride of place, due to the fact that little was known about it as a major strategy employed to achieve organizational efficiency and productivity, especially in the place of Human Resources Management.

            However, in the recent past, personnel functions stated to attract recognition in the management setting.  As a major tool for attaining organizational goals separate department as is called in some organizations.  The functions, though appear advisory and facilitating in nature, help the top management to take managerial and administrative decisions for the attainment of the set goals.

            Personnel policies and programmes are usually initiated and formulated to guide the enterprise concerned in the recruitment and selection of staff training and development, health and safety, welfare services salary and wage administration, industrial relations, inter-alia.

            The success or failure of many organization hinges on the achievement or otherwise of the set personnel policies operatives in them.  For an organization to attain or achieve higher efficiency and productivity in its operation, it must have effective policies in various fields as enumerated above including policies on promotion of workers.

            The researcher’s aim here is to find out the various personnel policies and their effects on the organizational effectiveness in the pursuit of this therefore, Anambra motor manufacturing company ANAMMCO was chosen as a case study.

            In ANAMMCO, various personnel policies used were studies, and their effects identified.  Also studied during the research work is the mode of execution.

1.2       PROBLEMS ASSOCIATED WITH THE SUBJECT MATTER

            The failure of many organizations can be attributed to a number of factor which are associated with the subject mater.  Below are some of the associated problems.

            Poor personnel management.  The root of most employees problems is poor personnel administration.  Most business concerns are more convinced about production, sales and finance to the detriment of personnel matters.  They forget personnel matters until crisis set in, which may result to a serious problem where workers may ground their tools and embark on strike action or demonstration.

            Lack of skillful Human Relations.  There is the problem of co-operation between employees and the employers.  Where this problem exists, the resultant effects may be general apathy towards work, half-hearted efforts absenteeism and lateness to work.

            Ineffective policies on labour relations relating with industrial disputes many general serious problems in the organization. 

-           If they fail to initiate change now, what will be the repercussions and

-           If policies or change are initiated and introduced of what effects have they on the organizational achievements?

            These among others, pose serious problems in most organizations and they go a long way to affect the effectiveness, or otherwise of the enterprise concerned.

            However, as an indicative signals, a problem in any of the following areas will suffice that al is not well with the relevant policy in operation.

            The rate of labour turnover

            The level of absenteeism

            The level of productivity and quality of work produced

            The level of wastage; and

            The safety records.

1.3       SIGNIFICANCE OF THE STUDY

            In essence, research work is aimed to serve certain significant roses in relation to individual or group of individuals or a particular events.  The way and manner the staely influences significantly their attitude towards the particular issue studies by the researcher.

            In view of this, therefore, the research wink becomes significant to both.

            The management employee of labour

            The labour employees

            Another significant aspect of this study is that it will help today’s managers and the to overcome the challenges posed by dynamic trends in business environment.

            Moreso, it is therefore hoped that the result of the study will serve a significant role in shaping the organization’s policies towards the attainment of the overall.  Objectives and also to assist other beneficiaries in other related areas of human endeavour.

1.4       SCOPE OF THE STUDY

            This study is aimed at finding out the various personnel policies and programmes operative in organization and also how they effect or influence the effectiveness or otherwise of such enterprises.

            It also goes further to unravel some of the related problems associated with the ineffective personnel policies.

            Further still, to identify the nature and place of personnel department in the organizational setting of ANAMMCO Ltd and its roles towards the attainment of the set goals.

and concluded to serve the purpose for which it is intended.

DEFINITIONS OF IMPORTANT TERMS

            Culture –culture is defined as shared believe, values attitudes and expectations about appropriate ways to behave as held by the members of a social group.

            Herzberg tow factors theory:  This is a theory of inetivation proposed by Fredrick Herzeberg in the late 1950’s resulting from job satisfaction in which he found that satisfaction and dissatisfaction with work are caused b two different factors he called satisfier (motivators) and dissatisfies (Hygiene factors) respectively.

            Labour Turnover:  this is defined as the percentage of the total labour force of an organization leaking its employment and being replaced over a given period of time.

            Manager:  This includes anyone involves in the administration of an organization with the authority to use in organizational resources like money, labour or equipment in furtherance of the organization’s objectives.

            Motivation:  This is defined as the psychological process which involves the experiencing of needs and drives and behaviour that leads to the goal which satisfies them.  It refers to factors that predispose people to act in one way rather then another.

            Policy:  A policy is a statement of aims and ideas on how to achieve a given set of objectives.  A company’s policy refers to its standing plan of action to guide its methods of operation.