Every business enterprise, big or small,
public or private operates within the frame work of policies aimed at achieving
a set objectives. These policies takes into account the dynamic nature of the
business environments, individual needs and aspiration and above all, the
cultural frame work of organizational effectiveness or productivity very much
depends on the nature of these policies formulated and also on the mode of
implementation. It is on this premise that this research work was initiated to
understand various personnel policies operative in organizations with
particular reference to ANAMMCO as a case study.
The research also aimed at identifying the effects, importance and some of the
problem associated with the ineffective personnel policies. Due to the
importance of these policies to any enterprise, a particular department to
usually given a pride of place in the scheme of things and is responsible for
the general being of such organization.
TABLE OF CONTENTS
General Background of the Subject Matter
Problems Associated with the Subject Matter
Problems that the Study will be Concerned
The Importance of Studying the
Definition of Important
The Origin of the Subject
School of Thought within the Subject
The School of Thought Relevant to the Problem Study
Different Methods of Studying the
Data Presentation (Highlights of the Study)
Gerbain cardinal factors determine the success and growth of any organization.
One of the factors is the personnel department in any given organization.
These personnel policies and programmes are widely initiated and formulated by
the personnel department headed by a personnel director/manager or industrial
relation officer, as the organization deems fit.
This research work tends to investigate personnel policies as it affects
promotion of staff recruitment of personnel, training and development of
personnel’s, and disciplinary measures against erring staff of the ANAMMCO
The functions of this personnel department hinge on the above area of concern
in an organization. It is therefore pertinent to point out here that a well
concerned set and effective implementation of personnel policies help the
management to achieve the co-operate objective of an organization.
These policies when being formulated should be in line with the organization’s
culture and those of the business environment. The concept of this
culture is important to our modern managers as it goes a long way to influence
the organizational structure, leadership, philosophy selection discipline,
salary and wage administration among others. This culture embraces the values,
shared beliefs and sentiments interest to the individual with a given society
or its subdivision.
A careful study will reveal the influence or effects of personnel policies on
organizational effectiveness. A case company (ANAMMCO) Enugu on which
this research is been carried out.
1.1 BACKGROUND OF THE STUDY
In the past, many profit and non-profit
oriented enterprise did not realize the important role personnel department
play in realizing the organizational objectives. The major functions then was
that of welfare services.
But in the recent past personnel started to be recognized as a major tool in
achieving the co-operate objectives of any organization. These function now
include, initiation ands formulation of personnel policies advice to the
management and development and training, recruitment and selection, salary and
wage administration, health and safety, welfare and services, industrial
relations, promotion and disciplines etc.
Many organization now cannot successfully operate without those noble roles
performed by the personnel department. A good set of personnel policies
if well implemented ensures greater organizational policies formulation.
Some vital areas as seen under the personnel department functions are
usuallpolicies formulation. Some vital areas as seen under the personnel
department functions are usually taken into consideration. The culture of
the people and society is also considered so that more effective and
goal-oriented policies are made.
The researcher study of (ANAMMCO) Ltd Enugu will show the various effect of
personnel policies on the organizational effectiveness.
1.2 STATEMENT OF PROBLEMS
The main objectives of this project is to
provide a suggestive solution to the problems associated with the initiation,
formulation and implementation of personnel policies in organization.
By the end of this project, we shall be provided with the system then can be
used to achieve the following objectives.
To create awareness for manager of organization on the various personnel
policies and their effects.
To assist our modern manager/entrepreneurs of business organization on the most
effective day of formulating and implementing policies to achieve the set
To create awareness on the need for training and development of manpower in
order to adopt to new changes and policies in an organization.
To provide warmly signds on some of the ineffective policies that may not serve
the purpose sought for, due to the following:
Deficiency in their formulation
The mode of implementing and
Non compliance of the employees and the attendant consequence associated with
In particular, the project will help ANAMMCO to address itself to areas of its
weakness and to be able to come out with effective result.
1.3 PROBLEMS THAT THE STUDY WILL BE
This study is concerned with the various
personnel policies and their effects on the overall organization
effectiveness. It also goes to unravel some of the problem associated
with effective personnel management.
The place of personnel department in an enterprise with respect to policy
formulation and implementation was also covered
It was also aimed at investigating the various conditions requiring training
and development of employee with the aim of improving their productivity and
Nevertheless, this scopes was visited within some constraints, hence the study
was narrowed to ANAMMCO Ltd Enugu as a case study.
TIME: I was constrained by time. The time taken to traveling from my house
Onitsha during the course of this study left little for other areas I was
intended to cover.
Notwithstanding, the scope intended to cover in study, the researcher was
constrained with the following factors.
FINANCE: As a student, I encountered a lot of financial
constraints, and this can hindered or statistical data during the course of my
Another constraint is the non-response to my respondents. Their non-challant
attitude and above all, their level of ignorance let to some of the unreliable
results obtained in this study.
Furthermore, lack of relevant text books and periodicals (secondary data) also
posed by the prevailing economic crunch.
Conclusively, bureaucracy obtainable in the places visited with references to
ANAMMCO was in no small way a constraints.
However, a good and reliable
project work like this come out inspite of the foregoing limiting factors.
1.4 IMPORTANCE OF STUDYING THE
In essence, this research work is aimed at
serving certain important roles in relation to individuals or group of individuals
or a particular event.
In view of the effects which personnel policy have on the overall growth and
efficiency many organizations, this project work becomes important to both the
management and the labour (employees).
Secondary the study will help our modern managers in their policy, formulation
and implementation with a view to attain the cooperate objective of their
organization. Furthermore, it is hoped that the result of this study will serve
in shaping the organization policy towards the attainment of the set objectives
Lastly, the study is very important to the ANAMMCO Ltd. Enugu in providing a
best to for it to address certain area and to be able to come out with result
oriented policies and programmes.
1.5 DEFINITION OF TERM
CULTURE: Culture is defined as shared beliefs, values attitude and expectation
about appropriate ways to behave that are held by the member of a social group.
TWO FACTORS THEORY: This is a thing of motivation proposed in the later 1950s
by Fred Herbang, on American Psychologist, this resulted from this study of
“JOB SATISFACTION” in which he found that satisfaction with work are caused by
two factors which he called; Hygene factor and satisfiers
LABOUR TURNOVER: This represents the percentage of the total labour force of an
organization leaving its employment and being replaced over a given period of
time, usually a year.
MANAGER: Manager is anybody involved in the administration of organization with
the authority to use organizational resources like money, labour or equipment,
in furtherance of the organization’s objectives.
MOTIVATION: This is a psychological process which involved the experiencing
needs and devices and the behaviour that leads to the goal which satisfies
It also refers to those factors
that predispose people, to act in one way rather than another.
POLICY: This refers to plan of action or statement of aims and idea made by an
organization, group of individual even government, example is the personnel
policy aimed at directing and co-orienting the actions of employees towards
attaining the organizational objectives.
TERMS AND CONDITIONS APPLY
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