ABSTRACT
This study focuses at
identifying the effects of incentives on job performance in Dannic Hotel Ltd
Enugu.Chapter one given us the overview effect of incentives on job performance
with the problem that destroy our business organization which include the
background of this study, statement of the problem, purpose of the study, scope
of the problem, research questions, significance of the study.
In chapter two a
significant members literature relating to the subject were reviewed and this
is also work through adequate incentives on the organizational strategic goals
to be achieved.
Chapter three show how
data collected through questionnaire method by using sample population of two
hundred and five workers and the data were analysed using percentage.
Chapter four give the
finding of this study. And how it will be analysed through questionnaire.
The study went to
recommend some of them that make this study effective such as the Nigeria
private sector such as the one in question, Dannic Hotel, that this hotel
owners are not being motivated, they are not paid high, low they suppose to be
paid.
Finally, chapter five,
the researcher concluded that using various theories of motivation, we expected
the unbreakable link between incentives motivation on job performance as well
as productivity.
TABLE OF CONTENTS
CHAPTER
ONE:
INTRODUCTION
1.1
Background of the study
1.2
Statement of the problem
1.3
Purpose of the study
1.4
Significance of the study
1.5
Scope of the study
1.6
Research question
1.7
Limitation of the study
1.8
Definition of term
Reference
CHAPTER
TWO:
REVIEW OF RELATED
LITERATURE
2.1
Studies of reward and employees attitude to work
2.2
Maslow’s need of hierarchy
2.3
Theory of x and y
2.4
Vroom valiance expectancy theory
2.5
Reward motivation influencing employees attitude to work
Reference
CHAPTER
THREE:
RESEARCH DESIGN AND
METHODOLOGY
3.1
Research design
3.2
Area of the study
3.3
Population of the study
3.4
Sample and sampling techniques
3.5
Instrument of data collection
3.6
Validation of the instrument
3.7
Reliability of the instrument
3.8
Methods of data collection
3.9
Method of data analysis
Reference
CHAPTER FOUR:
4.1
Marital status
4.2
Transport allowance
4.3
Promotion effect to job performance
4.4
Extra homes and overtime
4.5
Training activities embarked upon
4.6
Promotion of staf
CHAPTER
FIVE:
5.1
Discussion of findings
5.2
Conclusions
5.3
Implications of the research finding
5.4
Recommendation
5.5
Suggestion for further study
Bibliography
Appendix A and B
CHAPTER ONE
INTRODUCTION
In this chapter, the
issue of incentive on job performance is addressed by looking at the background
of the study, statement of the problem, purpose of the study, scope of this
study, research question, significance of the study and limitations are all part
of this chapter.
1.1 BACKGROUND
OF THE STUDY
According to Ikeagwu,
(1995), observes that incentives are the schemes or programs for remuneration
of personnel for their contribution to the organisaiton objectives.
Wendell (1974), that
employee incentives are of two types, financial and non-financial salary
payment are financial incentives, these include forms such as insurance
courage, profit sharing and provision are made. Non-financial incentive
involves good working condition, recognition for exceptional achievement and
other types of job benefit. That organization have set up wages payment
plans that will be design to reward the workers at the same time with added
compensation for exception plans, these are based on the piece rate method of
making wage payment. And these involve a careful scientific study of each
worker and that the will be a consequences that will be fall any of the worker
who fails to reach the standard and a higher reward or rate who exceeded it.
Additionally, Julias
(1995) observe that gentle task and bonus system will be awarded to any
employee who exceeded the set standard by completing the work in his time, he
will receive a bonus, a percentage of the base rate. The bonus is seen as
something that is usually figured to a sliding scale earning from 15 to 35
percent of the base rate. On the other hand, a worker who fails to
complete the task in the time allotted, will receive only this regular hourly
rates. And this present two special features the bonus which beings when
the worker does there fourth as much as job by doing so, it will help or
encourage these who are striving to read more.
Also the standard as
well as these who have already read it. The supervisor usually gives a
bonus depend upon the amount or the member of bonus paid to the worker.
Finally, Imaga (1981)
commented that non-monetary incentive has grown in the last decades and
collective bargaining. Contracts with labour unions has now resulted in
incentives such as hospitalization, legal aid, life insurance, income and
promotion.
To this regard, the
research interest is in investigating the effect of incentives on job
performance.
A case study of Dannic
Hotel Limited Enugu.
1.2 STATEMENT
OF THE PROBLEM
Incentives are means
through employees are motivated to put in their best. It could come in
several ways such as, gift, 13 month allowance containing services, hospital
allowance, rent subsidy, transport allowance, refurbishing, loans, study leave.
Workers feel so bad when
they are not appropriately workers motivated. Workers are motivated
through incentives and they maintain it through absenteeism, how production,
non-challant attitude and this affects the organization drastically.
Finally, against this
background, the researcher now tries to identify this effect of incentives on
job performance by using Dannic Hotel as a case study.
1.3 PURPOSE
OF THE STUDY
The following are
specific purpose the study and they are as follow:
a.
To identify the incentives programme for the staff of Dannic Hotel Limited
Enugu and its influence on job performance.
b.
To identify, the problem of incentives administration in Dannic Hotel Limited
Enugu.
c.
To examine the prospects of the use of incentives to improve job performance.
d.
To determine the effect of incentives on workers productivity.
1.4 RESEARCH
QUESTIONS
i.
Do Dannic Hotel have an incentives package for the worker?
ii.
Is there any problem with the administration of their incentive programme?
iii.
Does productivity increase when workers are given incentives.
iv.
What are the prospects of in giving incentives to workers.
1.5 SIGNIFICANCE
OF THE STUDY
This study will highlight the problem associated with
administration of incentives on job performance. It will also give
information on the possible areas for improvement and corporation.
The organisation more especially those in the
hospitality industry, for them to help and assess, appraise the performance or
the issue of incentives on job performance.
Additionally, the policy makers will be help to
formulate new policies that will guide employer relationship by going through
the suggestions and recommendation given.
Finally, it will equally
serve as a guide to researcher who may wish to develop the cause in the future.
1.6 SCOPE
OF THE STUDY
In the course of study,
it examines primarily the effect of incentives on job performance in Dannic
Hotel Limited Enugu. At the same time, it does not examine the effect of
incentives in other Hotels and organizations in the country.
DEFINITION OF TERMS
The following of terms
includes:
i.
Incentives: The schemes or programs for remuneration of
personal for their contribution to the achievement of the
organizational objectives.
ii.
Objectives: The end of an objective which is main aim of what the organisation
hope to achieve.
iii.
Financial incentives: They are magnetization of incentive inform of money, insurance
coverage, profit sharing and pensions.
iv. Non-financial
incentives: There includes working
condition, hospitalization, legal and staff training, income tax counseling and
sick leave.
v. Motivation:
This refers to the drive or force to satisfy a want (to achieve an outcome) in
any organisaiton.
vi. Job
performance: This means that an employee
achieve what ever he want under test condition.
vii. Employment
contract: A
contract entered into by an employee when he accepts an appointment by an
employer.
viii. Exceptional
performance: This occurs when an employee puts a
performance that is above the set standards.
ix:
Work: This is a task which an
employee is assigned to perform.
x. Employee
moral: This is the findings of
individuals of groups towards their goals, their associates and the
organisation.
Department | Business Administration and Management |
Project ID Code | BAM0173 |
Chapters | 5 Chapters |
No of Pages | 44 pages |
Methodology | Null |
Reference | YES |
Format | Microsoft Word |
Price | ₦4000, $15 |
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Contact Us On | +2348039638328 |
Contact Us On | +2347026816414 |
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