This study is a research of the Enugu State civil service commission the purpose of the study includes:
1 to find out whether civil servants actually preferring below standard.
2 To find out whether productivity is rely declining in the civil service.
3 To find out what the cause are in the civil service.
4 To find out the measures to be taken in order to arrest the situation.
While carrying out the research, the data collection method adopted was the questionnaires, the statistical tool used was chi - square. A total of one hundred questionnaires were distributed out of which twenty was returned. The finding from the hypothesis and research questions show that
1 Adequate knowledge of job requirement recruitment of motivation and the use of official working hours in the civil service.
2 The importance of incentives and motivation to increasing efficiency in the civil service.
In the end, the research made recommendations, some of then include
1 Management should improve the working conditions for the staff so that the organization will be achieved and without good working condition the staff will not be comfortable to work thereby reducing the effectiveness of their work.
2 They should try and have a communication link between them because them because communication is one of the tool that leads to effective management and employs skilled people murder to have an efficient output and to achieve their objectives.
3 Management should also motivate their worker by praying them their salaries when due.
TABLE OF CONTENT
1.1 Background of the study
1.2 Statement of the problem
1.3 Purpose of the study
1.4 Scope of the study
1.5 Research hypothesis
1.6 Significance of the study
REVIEW OF RELATED LITERATURE
2.1 Meaning of productivity
2.2 Productivity declare in the civil service
2.3 Cause of productivity declare in the civil service
2.4 Conditions for promoting productivity in the civil service.
RESEARCH DESIGN AND METHODOLOGY
3.1 Research Design
3.2 Area of the study
3.3 Population of the study
3.4 Sample and sampling procedure
3.5 Instrument for Data collection
3.6 Validation for the instrument
3.7 Reliability of the instrument
3.8 Method of data Collection
3.9 Method of data Analysis
DATA PRESENTATION AND ANALYSIS
4.1 Presentation and Analysis of Data.
4.2 Testing of Hypothesis
4.3 Summary of result
5.1 Discussion of Results/ findings
5.3 Implications of the research findings
5.5 Suggestions for further research
5.6 Limitations of the study.
1.1 BACKGROUND OF THE STUDY
There historical background the civil service dates back to end of colonial masters and post independence period.
After the Second World War there were about 14 British Administration in the secretarial, 70 Nigerian support staff and one European stenographer.
The headquarter of most technical department which was in Ebutemetta. The headquarter of the nines was in does, that of the veterinary service was in vow while that of agriculture and forestry was in Ibadan field administration was co-ordinated from two centre, kaduna for north and Lagos later Enugu of the South.
In 1939, southern Nigeria was split into two regions estern and western region respectively. The Rechard constitution in 194 further divided the country into three regions namely, the Northern western and Eastern regions. The McPherson constitution of 1951, introduced the appointment of ministers for the regions and at the centre. At this of the civil service. There were also the struggle of independence of the civil service between the politician in office and the authorities of the central government. During the Lord Lugard era, the duties of all administrative officer were just that of maintaining law and order in the distrait, placed under, their immediate administrative control. It was only at the end of wood war 11 that efforts were made to achieve some social and economics benefit for Nigerians. It was at the that time that such offices like the department of marketing and export were established. The repid Nigerianisation of civil service and the executive council brought about new conceptions of the role of the civil service. For example, in the western Nigeria, civil servants were told that policy making was the exclusive function of the legislature. So, the civil servants were to do whatever the legislative wanted them to do. In the eastern state civil servants were to give sound advice to the politic leaders, control the traditional aspects of government activity and were also to be efficient executives who could manage and threat all the complex operations of the modern state.
In the Northern Nigeria, the duties of administrator office included to assist to giver himself, to train people to build up an efficient institution of local government and finally to facilitate the emergence of an intelligent and responsible public opinion. The system of administration that emerged on independence was British in character. It was also English language that was used as, a medium of communication in the conduct. Of government. businesses the country fought civil war six year after independence and this was quickly followed by another six years of oil boom, which brought about extreme materialism. This give rises to great indiscipline, corruption and a total contemplator order, honor and excellence within the whole society including the civil service. Having discussed the historised Background of the civil service and its roles before and after independence it is necessary at this stage to define the “productivity” which is the main object of this research.
Productivity has been defined as the volume of goods and services produced per worker within some specified unit of the year, month, week, day and hour. For some years now, there have been consistent public outcry about continued decline of productivity in the civil service. It is for this reason that this work is being carried out in the view to finding the causes of low productivity, how to eliminate these causes and thereby brain about recommendation that will promote productivity in the civil service in general, to achieve a successful result in the programme, this researcher has decided to carry out a case study of Enugu state civil service commission.
1.2 STATEMENT OF THE PROBLEM
There has been consistent law productivity in the civil service since Nigeria become independent. This study sets out to asses the knowledge of job motivation and use. Of official worker hours in the civil service in order to promote productivity.
1.3 PURPOSE OF THE STUDY:
The purpose of the present study are to a large extent explained by the title: promoting productivity in the civil service. To be more specific the purpose all as follows:
1 What are the things that makes civil servants to perform below standards ?
2 What are the main cause of productivity decline in the civil service?
What are the measures to be taken in order to arrest the situation?
1.4 SCOPE OF THE STUDY:
For one to carry out a research of this nature, one would always require adequate provision of finance and accurate information. The inadequacy of these factors affected this research in the following way finance:
it has been a major in any type of project. This is true in the sense that some has to make some trips form one place to another in search of research of information. Unfortunately the cost of transportation has risen greatly these days making it difficult for the research to travel to all the places he would have wanted.
Attitudes Of Respondent:
At the time questionnaire were distributed to some member of staff of Enugu State civil commission. Some felt reluctant to receive them of the pretence that they were too busy with office work. Some workers even complained that because they were civil servants, they could not answer every question.
1.5 RESEARCH QUESTION.
There research question of the present study are to a large extent explained by the title: promoting productivity in the civil service to be more specific the questions are as follows:
1 what are the things that makes civil servants to perform below standards?
2 What are the main cause of productivity decline in the civil servant?
3 What are the measures to be taken in order to arrest the situation.
1.6 RESEARCH HYPOTHESIS
In seeking for ways of promoting productivity in the civil service. It is essential that one would have a thorough understanding of the causes of low productivity I the civil service it is when this understanding is there that suggestion can be made to solve the problem.
The following research hypothesis are being considered.
Ho: Adequate knowledge of job requirement does not promote efficiency and effectiveness in the civil service.
Hi: Adequate knowledge of job requirement promote efficiency effectiveness in the civil service.
Ho: Recruitment of qualified personnel does not ensure high performance.
Hi: Recruitment of qualified personnel helps to ensure high performance
Hoi incentives and motivation promote high productivity
Ho: use of official working hours does not promotes productivity in the cikvil service.
Hi: use of official working hours promotes productivity in the civil service.
1.7 SIGNIFICANCE OF THE STUDY:
For sometime now, there has been great public concern over the declaiming. Productivity in the civil service some people complain that standard of education at the decline executive in the government department are accused of performed below expectation.
The National Electric power Authority (N.E.P.A which is the public for failing to meet up with its functions the ministry of Health is not left out in the issue of performing below standard. Hospitals have been accused of shortage of drugs, which can only be found in private clinics. The ministry of works is not left out either in this episode.
This research, therefore, aims at looking into these public complaints to find fact about them, with the view to finding out their causes and how they could be checked so as to improve or promote the general productivity of the civil service. When this is achieved the civil service will be a good productivity center which will in turn leads to on improved welfare of the people. It will also help government in policy formulation to fight those factors that bring about low productivity
|Department||Business Administration and Management|
|Project ID Code||BAM0117|
|No of Pages||77 pages|
|Contact Us On||+2347043069458|