ABSTRACT
This study is a research of the Enugu State civil service commission the
purpose of the study includes:
1 to
find out whether civil servants actually preferring below standard.
2 To
find out whether productivity is rely declining in the civil service.
3 To
find out what the cause are in the civil service.
4 To
find out the measures to be taken in order to arrest the situation.
While carrying out the research, the data
collection method adopted was the questionnaires, the statistical tool used was
chi - square. A total of one hundred questionnaires were distributed out of
which twenty was returned. The finding from the hypothesis and research
questions show that
1 Adequate
knowledge of job requirement recruitment of motivation and the use of official
working hours in the civil service.
2 The
importance of incentives and motivation to increasing efficiency in the civil
service.
In the end, the research made recommendations,
some of then include
1 Management
should improve the working conditions for the staff so that the organization
will be achieved and without good working condition the staff will not be
comfortable to work thereby reducing the effectiveness of their work.
2 They
should try and have a communication link between them because them because
communication is one of the tool that leads to effective management and employs
skilled people murder to have an efficient output and to achieve their
objectives.
3 Management
should also motivate their worker by praying them their salaries when due.
TABLE OF CONTENT
CHAPTER ONE:
INTRODUCTION
1.1 Background
of the
study
1.2 Statement
of the
problem
1.3 Purpose
of the
study
1.4 Scope
of the
study
1.5 Research
hypothesis
1.6 Significance
of the
study
CHAPTER TWO:
REVIEW OF RELATED
LITERATURE
2.1 Meaning
of
productivity
2.2 Productivity
declare in the civil
service
2.3 Cause
of productivity declare in the civil
service
2.4 Conditions
for promoting productivity in the civil service.
CHAPTER THREE
RESEARCH DESIGN AND
METHODOLOGY
3.1 Research
Design
3.2 Area
of the
study
3.3 Population
of the
study
3.4 Sample
and sampling procedure
3.5 Instrument
for Data
collection
3.6 Validation
for the
instrument
3.7 Reliability
of the
instrument
3.8 Method
of data
Collection
3.9 Method
of data Analysis
References
CHAPTER FOUR:
DATA PRESENTATION AND
ANALYSIS
4.1 Presentation
and Analysis of
Data.
4.2 Testing
of
Hypothesis
4.3 Summary
of
result
References
CHAPTER FIVE:
DISCUSSION,
RECOMMENDATION
AND
CONCLUSIONS
5.1 Discussion
of Results/
findings
5.2 Conclusions
5.3 Implications
of the research
findings
5.4 Recommendation
5.5 Suggestions
for further
research
5.6 Limitations
of the
study.
Questionnaire
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND
OF THE STUDY
There historical background the civil service
dates back to end of colonial masters and post independence period.
After the Second World War there were about 14 British Administration in the
secretarial, 70 Nigerian support staff and one European stenographer.
The headquarter of most technical department
which was in Ebutemetta. The headquarter of the nines was in does, that
of the veterinary service was in vow while that of agriculture and
forestry was in Ibadan field administration was co-ordinated
from two centre, kaduna for north and Lagos later
Enugu of the South.
In 1939, southern Nigeria was split into two regions estern and western region
respectively. The Rechard constitution in 194 further divided the country into
three regions namely, the Northern western and Eastern regions. The McPherson
constitution of 1951, introduced the appointment of ministers for the
regions and at the centre. At this of the civil service. There were
also the struggle of independence of the civil service between the politician
in office and the authorities of the central government. During the Lord Lugard
era, the duties of all administrative officer were just that
of maintaining law and order in the distrait, placed under, their immediate
administrative control. It was only at the end of wood war 11 that
efforts were made to achieve some social and economics benefit for
Nigerians. It was at the that time that such offices like the department
of marketing and export were established. The repid Nigerianisation
of civil service and the executive council brought
about new conceptions of the role of the civil service.
For example, in the western Nigeria, civil servants
were told that policy making was the exclusive function of the
legislature. So, the civil servants were to do whatever the
legislative wanted them to do. In the eastern state
civil servants were to give sound advice to the politic
leaders, control the traditional aspects of government
activity and were also to be efficient executives who
could manage and threat all the complex operations of the modern state.
In the Northern Nigeria, the duties of administrator office
included to assist to giver himself, to train people to
build up an efficient institution of local government and
finally to facilitate the emergence of an intelligent and
responsible public opinion. The system of administration that emerged on
independence was British in character. It was also English language
that was used as, a medium of communication in the conduct.
Of government. businesses the country fought civil
war six year after independence and this was
quickly followed by another six years of oil boom,
which brought about extreme materialism. This give
rises to great indiscipline, corruption and a total contemplator
order, honor and excellence within the whole
society including the civil service.
Having discussed the historised Background of the civil
service and its roles before and after independence it is necessary
at this stage to define the “productivity” which is
the main object of this research.
Productivity has been defined as the volume of
goods and services produced per worker within some
specified unit of the year, month, week, day and hour. For some years
now, there have been consistent public outcry about continued decline of
productivity in the civil service. It is for this reason that this
work is being carried out in the view to finding the causes
of low productivity, how to eliminate these
causes and thereby brain about recommendation that will
promote productivity in the civil service in general,
to achieve a successful result in the programme, this researcher
has decided to carry out a case study of Enugu state
civil service commission.
1.2 STATEMENT
OF THE PROBLEM
There has been
consistent law productivity in the civil service since Nigeria become
independent. This study sets out to asses the knowledge of job motivation and
use. Of official worker hours in the civil service in order to promote
productivity.
1.3 PURPOSE
OF THE STUDY:
The purpose of the present study are to a large extent explained by the
title: promoting productivity in the civil service. To be more specific the
purpose all as follows:
1 What
are the things that makes civil servants to perform
below standards ?
2 What
are the main cause of productivity decline in the civil
service?
What are the measures to be taken in order to
arrest the situation?
1.4
SCOPE OF THE STUDY:
For one to carry out a research of this nature,
one would always require adequate provision of finance and accurate information.
The inadequacy of these factors affected this research in the following way
finance:
it has been a major in any
type of project. This is true in the sense that some has to make
some trips form one place to another in search of research of information.
Unfortunately the cost of transportation has risen greatly these
days making it difficult for the research to travel to all
the places he would have wanted.
Attitudes Of Respondent:
At the time questionnaire were distributed to some member of staff
of Enugu State civil commission. Some felt reluctant to receive them
of the pretence that they were too busy with office work. Some workers
even complained that because they were civil servants, they could
not answer every question.
1.5 RESEARCH
QUESTION.
There research
question of the present study are to a large extent explained
by the title: promoting productivity in the civil service to be more specific the
questions are as follows:
1 what
are the things that makes civil servants to perform below standards?
2 What
are the main cause of productivity decline in the civil servant?
3 What
are the measures to be taken in order to arrest the situation.
1.6 RESEARCH
HYPOTHESIS
In seeking for
ways of promoting productivity in the civil service. It is essential that
one would have a thorough understanding of the causes of low productivity
I the civil service it is when this understanding is there that
suggestion can be made to solve the problem.
The following research hypothesis
are being considered.
Ho: Adequate
knowledge of job requirement does not promote efficiency and
effectiveness in the civil service.
Hi: Adequate
knowledge of job requirement promote efficiency effectiveness
in the civil service.
Ho: Recruitment of
qualified personnel does not ensure high performance.
Hi:
Recruitment of qualified personnel helps to ensure high performance
Hoi incentives and
motivation promote high productivity
Ho: use of
official working hours does not promotes productivity in the cikvil
service.
Hi: use of
official working hours promotes productivity in the civil service.
1.7 SIGNIFICANCE
OF THE STUDY:
For sometime now, there
has been great public concern over the declaiming. Productivity in
the civil service some people complain that standard of education at the
decline executive in the government department are
accused of performed below expectation.
The National Electric power
Authority (N.E.P.A which is the public for failing
to meet up with its functions the ministry of Health is not left
out in the issue of performing below standard. Hospitals have been
accused of shortage of drugs, which can only be found in
private clinics. The ministry of works is not left out either in
this episode.
This research, therefore, aims at looking
into these public complaints to find fact about them, with
the view to finding out their causes and how they could be checked so as
to improve or promote the general productivity of the civil service.
When this is achieved the civil service will be a good productivity
center which will in turn leads to on improved welfare of
the people. It will also help government in policy formulation to fight
those factors that bring about low productivity
| Department | Business Administration and Management |
| Project ID Code | BAM0117 |
| Chapters | 5 Chapters |
| No of Pages | 77 pages |
| Methodology | Chi Square |
| Reference | YES |
| Format | Microsoft Word |
| Price | ₦4000, $15 |
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| Contact Us On | +2347043069458 |