ADMINISTRATIVE STRESS AND MODERN MANAGER IN PRIVATE BUSINESS ORGANIZATION (A CASE STUDY HALLMARK BANK ENUGU)

ABSTRACT

The topic stress has come into being since the creation of man.  However, the activities of man in organization seems to be the cause of his problem as want at times pressure or urgency by trying to engage in complex and difference task.

The primary data would be the information gotten by researcher when he the researcher conducted and oral interview and researched questionnaire contribution to officials or department heads of Hallmark Bank and Rd based on research questionnaire namely: Section A” whether organizational defective has any influence on managers stress and section B” whether managers individuals problems contributed into stress and is nork load a cause of stress in Hallmark Bank.  (All those would form part of the proved hypothesis assumption.

Secondary data would be gotten from human relations at works such as:

a.                   Managers evaluation reports

b.                  Managers social status

c.                   Managers safely measures

To know how a manager uses his annual leave.  However, modern managers are inexperienced in term of using their leisure time appropriate.  This is due to as a result of not being aware of “Work Bridge” which normally results to defective in manager’s health in using leisure time to complete part of his official job.  Also the researcher would look into the problem of planning to see if the managers inability to plan ahead is also one of the resultant problem of stress.

Based on these findings.  The research would be able to know where managers were best oriented through (training) as whatever job they found themselves.  There is enough time, and other relaxation scheme.

Also there is recreational programme as off duty, vocation, medical check-up, leave allowance and regular exercise as a means to ease lesion an from the above findings would recommendation on made.

TABLE OF CONTENT

CHAPTER ONE

1.0              Introduction

1.1       Background to the study

1.2       Statement of problem

1.3       Purpose of the study

1.4              Research hypothesis

1.5              Research questions

1.6              Significance of the study

1.7              Scope of the study 

1.8       Limitation of the study

1.9       Definition of terms

Reference

CHAPTER TWO

2.1       Review of literature

2.2       Definition of stress

2.3       Who is a modern manager

2.4              The consequence of executive stress

2.5              Causes of stress

2.6              Organizational weakness

2.7              The manager’s stress

2.8              Managerial control

2.9              Active coping technique

2.9.1        Social psychological factors in stress reduction and management

2.9.2        Positive reinforcement

Reference

CHAPTER THREE

3.0       Research design and methodology

3.1              Research Design

3.2              Area of study

3.3              Population sample size

3.4              Samples size and sampling techniques

3.5              Research instrument

3.6              Validity of the instrument

3.7              Reliability of the instrument

3.8              Data analysis techniques

Reference

CHAPTER FOUR

4.0              Presentation and analysis of data

4.1              Data presentation

4.2              Data analysis

4.3              Test of hypothesis

4.4              Hypothesis

4.5              Testing hypothesis

Reference

CHAPTER FIVE

5.0       Findings, recommendation and conclusion

5.1              Findings

5.2              Recommendations

5.3              Conclusion

5.4              Suggestion for further research

Reference

Bibliography

CHAPTER ONE

1.0              INTRODUCTION

1.1       BACKGROUND OF THE STUDY

Life is our modern society is generally not with out stress.

Stressful, experienced have become parts and parcel of living in contemporary society in almost all human endeavour.  Human beings do unavoidably go through some element of stress.  As a result of wants of things through pressure or urgency by trying to engage in complex and different problems.

Stress occupied the prominent position in the psychological and economic life of people, therefore, it is seen as a disrupted of human resources management as factor that cannot be discouraged or rather over looked.

The researchers considered the congestive role and impact this stress has generated to employees (modern managers) its renders in terms of contract the employers interest are merely focused in terms of contract, the employer. 

Interest are merely focused on how to maximize profit through increase in volume at sales, reduce costs of labour and through other pleasures to reduce cost as to achieve the organizational goal.

However, the failure or ignorance of this would be for employer to check the emotions and condition of service, which creates more problem tan expected who are in the lab it of paying for salaries but fails to realize that some managers are overused as a result or work bad while some are raised by frustration in trying to satisfy one duty or the other and this frustration are most manifested in their mood as anxiety, anger, objected, dehumanization and defloration.  These ill feeling gives a longer ray to cause trouble (stress) to most people on this note, I emphasis that stress management is very important in checking this ugly trend.

Both private and public business managers stand the risk to acquire stress as a result of their personality trait which found form parts of this research study to know how it contributed to stress and how it will be resolved.

 STATEMENT OF THE PROBLEM

The problem could be stated in different forms as follows:

i.                    Do small and big business employers undergo studies relating to workers motivational outfit towards their job performance?

ii.                  Is it true that understandings of manager’s background will assist in achieving effective use to human resources management without stress?

iii.                Does personality of managers contribute to administrative stress?

1.2              PURPOSE OF THE STUDY

i.                    The study is aimed at exploring an avenue to improve the social, psychological welfare of workers.

ii.                  To ensure that there is smooth running of affairs and activities of managers in every part of the organization without burden of work load.

iii.                 To exist the managers who are stress prone on how to improve their condition.

iv.                To educate generally, both present and future managers or danger of stress.

v.                  To remind the decision takers or top management officials to elegist from any managerial practice that will lead workers into stress.

1.3              RESEARCH HYPOTHESIS

H0:      Does lack of proper management techniques contribute to managers stress in Hallmark Bank

Hi:       The managers personality trait does not contribute to administrative stress in the organization.

Hii:      Is work load a cause of stress in Hallmark Bank?  In trying to satisfy the managements, managers are overused with workload, and thereby easily get tried, and frustration may come in.

1.4              SIGNIFICANCE OF THE STUDY

The study is geared towards curbing the ignorance of private and public employees are to redirect and lay emphasis on the effective method of utilizing manpower without exposing these modern managers to health hazards.

Hence the application of the managements technique as an indispensable and integrated parts of any business outfit.

The research intended to recommends in a board and elaborated manner three simple techniques of management that will be useful to the employees.  The research tries to simplify these techniques of management to a layman’s understanding on how to apply or utilize manpower without exposing them to danger.

As an educative approach to educate employer who to start up business by knowing how to use workers with out overloading them or causing ill felling that generates stress.

Existing employers are bond to benefit immensely from this study been acquainted with various procedures necessary for proper and adequate management techniques.

Definitely, the impacts of the study will go a long way in exposing and correcting the problems at hand.

1.5              SCOPE OF THE STUDY

This study will cover the area of deficiency emanating from non-application of management techniques in private business operation, which does leads to stress.

This study though limited to Enugu State will not lose sights of the facts that it should be done in such a way that will make it relevant to any other business properties both big and small in other parts of Nigeria.

Though the research does not intend to deviate from the focus of this study but will rather study every aspect of it given the available data and information.

1.6              DEFINITION OF TERMS

Public organization:  It is said to belong to the state and the people.  It is state owned or public owned.  The concept is used to designate or describe any enterprise established, owned and managed by the governments.  Also the government involves the local, state and federal governments.

Private organization:            It is a concepts used by the federal or state government of Nigeria in its arrest exercise of selling at some of he shares of its organization to individuals as well as making some of them to be profit oriented.  Also privatization is a process whereby organizations owned by the public are handed over to the individuals through payments of funds or buying up the public ventures by individuals.

Employer:      It is defined as any person who has entered into a contact of employments to employ any other person as a worker either for himself or for the service of any other person and it includes manager, the agent and also the personal representative if a decreased employee.

Employee:      This can be defined as any person who has entered into or works under a contact with an employer whether the contract is for manual labour or clerical work.

Motivation:    It is the way managers urges, aspirations, drives and needs of his workers achieving a goal at the end of any work and also it direct, control and explain their behaviour.

Infrastration: This is an act of being frustrated that is being defeated or disappointed e.g. embittered by numerous failures.  Also if your work is not noticed you tend to be frustrated hereby not putting enough resources in your work.

Stress: It is defined as a passive condition causing hard ship and disquiet.