ABSTRACT
UBN PLC, is a bank which
deals with customers account both current, savings, deposit loan etc.
The above-mentioned
processes and activities are not only time consuming but also stressful when
done manually. The complexity and strain processes involved. The
work will give birth to a computerized real time current account transaction
processing system. This will facilitate storage of customers’ information
as well as withdrawal of money from other branches without problems or
delay. It will also provide a secured customer account filling system.
It will generally
facilitate transaction processing in the bank.
ORGANISATION OF THE WORK
Chapter One: This chapter highlights aims and objectives of
the study, the nature, its limitation and delimitation, etc.
Chapter two: This
deals with the available literature as it is related to the project in
question.
Chapter Three: This chapter analyses the existing system with
regard to the case study.
Chapter Four: It deals with the design of the new system
taken into consideration of the old system
Chapter Five: This section undertakes the implementation of
the new system.
Chapter Six: this deals with the documentation of the
implementation procedures of the old system.
Chapter Seven: this deals with the recommendation for the
running of the newly implemented system and conclusion.
TABLE OF CONTENTS
Title
page
Abstract
Organization of the work
Table of
contents
CHAPTER ONE
1.0
Introduction
1.1
Statement of the problems
1.2
Purpose of study
1.3
Aims and objectives
1.4
The delimitations
1.5
The limitations
1.6
Assumptions
1.7 Definitions of terms.
CHAPTER TWO
Literature
Review
CHAPTER THREE
3.0
Description and analysis of the existing system
3.1
Fact finding methods used.
3.2
Objectives of the existing system
3.3
Input, process and output analysis
3.4
Information flow diagram
3.5
Problems of the existing
system
3.6
Justification of the new
system.
CHAPTER FOUR
4.0
Output Specifications on Master Report
4.1
Input specification and
design
4.2
File
design
4.3
Procedure chart
4.4
System flowchart
4.5
System requirements
CHAPTER FIVE
5.0
Implementation
5.1
Program flowchart
5.2
Pseudo codes
5.3
Test run
CHAPTER SIX
6.0
Documentation
CHAPTER SEVEN
7.0
Recommendation and conclusion
7.1
Recommendation
7.2
Suggestions for further
research
References
CHAPTER ONE
INTRODUCTION
In the twentieth
Century, the banking world has seen a continuing process towards fully
computerized operations. At the start of the century there were few
mechanical aids with all ledgers, passbook and account statements being written
by hand. By 1920s the banks had graduated to mechanical accounting
combined with an increase in business, this trend towards mechanization was
continuous process, the staffing and expansion difficulties were tackled more
forcibly on the 1950 with assistance from electronic data processing
techniques. It was on the period that banks ordered their first
computers.
The early installations
were of a batch processing nature of data that had to be sent for processing at
the computer centre and reports produced. Throughout the 1960s more of
the clerical work was computerized and eventually by the end of 1960s all
accounts were computerized.
In the middle of 1960s
the utilization of branch terminal equipment which linked directly to computer
centre was becoming a feasible proposition. This culminated in the early
1970s with the introduction of a sophisticated real time system in current
Account Transaction Department.
This project aim is to
produce an indigenous software package, which will be used to improve the
efficiency of the CURRENT ACCOUTN TRANSACTION PROCESSING SYSTEM for Nigeria
Banking Industry. Although banks have developed packages, however,
because of the following reasons they have failed to meet the need of the
Nigerian Banking Industry. Firstly, guidelines and policies for banks in
Nigeria are controlled by central banks of which they revise annually thereby
resulting in unsteady policies as a result; there is no standard whatsoever set
for the banking industry thus banking policies are flexible.
Most of these banks use
packages without modification hence the result is not what they desire.
The modification of these packages to suit the Nigeria Banking Industry will
cost expenditure to be wasted.
Efficiency in the banks
has always been the foundation underlining the effectiveness of banks
operation. Quick and accurate settlement of customers withdrawals, fast
depositing system and procedures and the over acknowledged information process
with which customers usually regard are also problems which computerized
current transaction processes wishes to address by introducing Nigeria software
packages.
This package will help
Nigerian banks to obtain the efficiency in their current accounting transaction
hence draw more customers and more money. It is menu driven and features
top-down and structured programming techniques.
Real mode of operation
provides an instantaneous transaction and processing of data, which gives
immediate availability of result for decision-making. It has improved the
efficiency of banks by:
(i)
Customers; henceforth spent much less time in collecting their money.
(ii)
There were seldom any mistakes because computer handled almost all
operations. If there is any mistake, the computer can always easily pick
it.
(iii)
There was customer’s satisfaction and bank recorded substantial increase in
their profits.
1.1 STATEMENT
OF THE PROBLEMS
There are many methods that are being used in
current account transaction processing system. Unfortunately, these
methods are not always real in practice, to the day society. Even when
they are real, they are not as efficient as expected. Some of the
problems encountered by UBN are:
(i)
Lack of computer for storage, there is tendency of the UBN to loose customer’s
file which will bring distrust to them;
(ii)
Due to lack of computer for accessing the file, there is tendency for them to
be shown in retrieval of customer’s files, and updating of files.
(iii)
Customers spend much time due to the delay of the bank.
(iv)
Once there is not computer for calculation, there is tendency for their
calculation to be inaccurate.
However, the researcher shall by the end of this
work provide a suitable solution to these pressing problems of Current Account
Transaction processing system.
1.2 PURPOSE
OF THE STUDY
All effects of the researchers are pearled
towards the gathering of sufficient information that would help in making
suggestions as to how the current accounts transaction will be alleviated in
the banks using real time mode of operation. The study attempted:
(i) To
reduce staff pressure: With the increased utilization of banking services,
branch staff have been placed on a pressure situation in which they are
expected to deal with increasing volumes of business with computer, there is
relief of clerical boredom.
(ii) Improve
customer service: It has been felt for some time that the high standards of
customer service are deteriorating largely due to the fact that branch staff is
under continuing pressure to deal with more transactions rate.
(iii)
To increase the efficiency and productivity of bank services.
(iv)
Care at immediate response to account inquiries, information will be provided
more quickly than under a manual or batch system. It is possible for
example to monitor the cash flow into and out of the branches as the movement
occurs.
(v) Reliability:
The information provided by computer system is more accurate and reliable than
that produced under a manual system subjective judgments and human inaccuracies
are to a great extent eliminated. It could be urged, however, that middle
management is being by-assed and the responsibility of the branch manager’s
role is being diminished. The interpretation of branch statistics and the
resultant decisions can now be made centrally and they will not be subject to
possible personal considerations.
(vi) Variety:
The real-time system allows a greater variety of management information to be
produced. Furthermore, this information is of greater quantity that can
be envisaged under a manual system.
1.3 AIMS
AND OBJECTIVES
The objectives of this study is to find way
through which the real-time current account transaction processing system could
be improved with emphasis on Union Bank of Nigeria.
This could be (effective) achieved by designing
a software package that will help the UBN to establish corporate policies,
which will provide guide-line that will help to achieve their objectives.
To provide an efficient computer based information system for easy updating
storage and retrieval of information. To reduce the time the manual
processing methods takes.
To provide a system, which will respond to
urgent matter, this will provide a solution to an urgent enquiry finally to
provide reliable and accurate information.
1.4 DELIMITATIONS
The study is delimited to Union Bank of Nigeria
PLC, Enugu branch. Generally, in Nigeria, the operations carried out by
the current and savings accounts are virtually the same.
The banks at the time of this research has got
its above-mentioned departments computerizes. Again the other department
of the banks could be involved to see the achievement made in such areas by the
introduction of computers in the banks. This research involved programs
to current account transaction operations, and did not include program for
savings account.
Department | Computer Science |
Project ID Code | CMS0161 |
Chapters | 7 Chapters |
No of Pages | 59 pages |
Reference | YES |
Format | Microsoft Word |
Price | ₦4000, $15 |
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Contact Us On | +2347043069458 |