ABSTRACT
This project is aimed at designing and implementing a computerized
transaction receipt generating system for an ATM for Union Bank of Nigeria Plc,
Enugu.
Specifically the study covered the activities of financial
institution in mobilizing cash payment and giving the larger part of it to
customers who wish to do their cash transactions electronically in Union Bank
of Nigeria Plc, Enugu. In a bid to successfully carryout system with a view and
motive to finding out it’s short comings. This attempt enabled the researcher
to design and implement a computerized transaction receipt generating system
for cash transacting that would, if well implemented help to highly uplift the
financial operations of Union of Nigeria Plc. Enugu.
TABLE OF CONTENTS
Title Page
Table of Content
Abstract
CHAPTER ONE
1.0 INTRODUCTION
1.1 Historical Background of the Studying
1.2 Statement of Problem
1.3 Aims and Objectives of the Study
1.4 Significance of the Study
1.5 Scope of the Study
1.6 Limitations
1.7 Definitions of Terms
CHAPTER TWO
2.0 LITERATURE OVERVIEW
CHAPTER THREE
3.0 ANALYSIS OF THE EXISTING SYSTEM
3.1 Objectives of the Existing System
3.2 Problems of the Existing System
3.3 Input, Process and Output Analysis
3.4 Information Flow Chart
3.5 Justification for the New System
CHAPTER FOUR
4.0 DESIGN OF THE NEW SYSTEM
4.1 Input Specification
4.2 Output Specification
4.3 Software Specification
4.4 Hardware Specification
CHAPTER FIVE
5.0 IMPLEMENTATION
5.1 Program Design
5.2 Program Flowchart
5.3 Source Program
5.4 Test Run
CHAPTER SIX
6.0 DOCUMENTATION
CHAPTER SEVEN
7.0 CONCLUSION AND RECOMMENDATION
7.1 Conclusion
7.2 Recommendation
Reference
CHAPTER
ONE
The word “ATM” is an acronym for Automated Teller Machine. The ATM
machine is an electronic machine used in financial institutions e.g. Banks,
Mini-marts etc and social organizations e.g. Nite Clubs, Amusement Parts,
Sub-ways (train) etc. Mostly for dispensation of cash and other cash other cash
transactions. The ATM is a stagnant electronic machine i.e. it is not easily
relocated from one surface area to another. It is a machine that is purposely
built for easing stress and reducing the long queues in the banks and other
financial institutions. The ATM issues instructions with several alternatives
and options in the terms of payment, whether the transaction is about checking
balance, withdrawal and so on. The modality for this is clearly specified in
the ATMs mode of operations.
1.1 HISTORICAL
BACKGROUND OF ATM
The ATM machine was built and has been in use in Europe for
many years because Europe as an advanced continent have changed their life
style from manual to electronic means. In Europe, Money, time and life are of
great value and that is why the ATM was built in order to save time, energy and
secure lives and valuable properties. Since Africa as a continent and Nigeria
in particular is rather manual (cash in pocket), not electronic (cash in electronic
cards) e.g. Master card, ATM Card, Total Fuel top card etc.
As time went on, bankers, tax collectors and travelers discovered
that it was rather very risk carrying money in one’s pocket at all times, form
this discovery, researchers and scientists sat down and unanimously agreed to
build a modern cash conveying technology which will reduce the risk of loss of
lives and damage of prosperities. At this juncture, the use of electronic
cash card was introduced. Since the advent of this ATM and other electronic
cash conveying cards, customary and travelers no longer have to bother about
the queues in banks and but stations because all it takes is to have a ATM
account with a passport in your account (ATM) and you will have nothing
to worry about.
1.3 STATEMENT OF PROBLEMS
Although the reactions of customers towards the use of the ATM
could be approximately 85.5% as the output percentage, people only enjoy using
the ATM very much because customers stand the chance of being able to withdraw
their money(ies) in a matter of minutes, there are no queues on the ATM Stand
and withdrawal can be made on the ATM as many times as possible in a day,
provided your account is being updated after each withdrawal.
Notwithstanding the durability and excellent performance of the
ATM machine, it can also be very boring to use at times because it could be
slow in booting due to it’s microprocessor, faulty if it has been long serviced
or as a result of the A.P.I (Application Protocol Interface). Application
Protocol Interface is process whereby the ATM sometimes rejects some customers
to withdraw money at ATM stands with their ATM cards and after slotting the
cards and their passwords, the ATM rejects it. This situation is not because
the ATM is faulty or malfunctioning but it is due to fact that the ATM operator
or the bank manager was ignorant of the time the money loaded into the ATM that
day finished and failure to reload the machine with another huge sum of money,
the machine will no longer accept any more cards and passwords. As a result of
this, the customer will be highly disappointed as this problem is not from the
machine but rather from the person in-charge of the ATM. But once money is
reloaded into the machine, the payment transaction will continue immediately. Another
problem of the ATM is the lack of ability to sort currencies (foreign) in to
ATM fitness which is the work of the ATM sorting Machine. The ATM sorting is
another new machine which is built to sort foreign currency(ies) into ATM
fitness i.e. the machine has the ability to convert Dollars into Naira to
pay customers who have dollars in their accounts and wishes to be paid in Naira
or Naira to Dutchmarks.
One of the major problems of operating the ATMs in a country like
ours is Inter-operability. Inter-operability is the process whereby an
ATM is inter-switched. Interswitching is the process whereby certain banks come
together with the agreement to have a sort of link-up whereby a customer with a
ATM account in Union Bank or even standard Trust Bank can go to First Bank or
GT Bank (Guaranty Trust) to withdrawn money in their ATM machine using his
Union Bank or Standard Trust ATMs card and the transaction will not only be
recorded in the customer’s Union Bank ATM account but will also reflect on the
customer’s ATMs account. But in a case where the bank is not inter-switched,
then the cash withdrawal of a Union Bank’s ATM account in Enugu (Garden Avenue)
can only be made in any other branch of that particular bank, say Union Bank
P/H, Union Bank Abuja, Union Bank Ibadan and so on. Examples of some
interswitched banks are First bank of Nigeria Plc, Fidelity bank Lagos, etc.
1.3 AIMS AND OBJECTIVES
OF THE STUDY
The aims of this study which is the Design and implementation of a
computerized transaction receipt generating system for an ATM machine and the
objectives are underlisted as follows:
i. Redesign
and Re-Structure Our Means of Carrying Money: As said earlier, our economy is cash
driven and in order to resign our means of carrying money when we are going for
shopping, the ATM machine had to be built so as to save us from a lot of
troubles carrying heavy and huge amount of cash from shop to shop and from
market to market all in the name of shopping. Take for instance, in Europe,
Asia or America people go for shopping with up to $300,000(Dollars), they do
not have to carry big luggage’s containing this money but all they go with is
just their credit card(s) which contains certain information(s) like the amount
of money being coded into this card in an electronic form, password(s) and also
bank account number(s). after this shopping, the total amount of things bought
will be calculated and entered into this credit card, subtracting it from the
previous and getting the actual balance and at the end of the transaction the
customer goes home with the goods and the credit card since goods have been
bought and paid for electronically.
ii. Reduce
Risks of Conveying Money: Most
times when money is to be transferred from Union bank to Central bank, the bank
(Union bank) will have to provide bullion vans and armed policemen for security
reasons so as the safe guard this money and make sure it gets to its
destination (Central bank). At times, these policemen are being attacked and
killed by highway robbers and the bullion vans are also being robbed. But in a
case whereby the money(ies) belongs to a wealthy man i.e . politician or
Governor, who in his affluence wants to transfer a huge sum of money from his
Union bank account to his new or current first bank account, this
transfer does not need to be done manually (by bullion vans) rather, it is
being done electronically (cash transfer i.e. money gram). It is only a matter
of making phone call (s) and the money will be transferred in minutes.
iii. Enhance Our
Banking System Through Information Technology: The ATM was built to enhance our banking sector
with the help of information technology in the sense that the issue of the
information technology through the help of the internet has provided us with a
lot of facilities like E-banking, E-commerce, M-banking and so on.
a. E-banking is the process whereby a customer can
now stay in his house and request for several cash transfers from his account
to other accounts without going to the bank personally to conduct this
transaction.
b. E-commerce is also known as electronic commerce
which is a situation whereby a customer can also sit at home and get informed
with daily exchange rates.
c. M-banking is a situation where a customer with
his prepaid account of his telephone network can get his bank’s statement of
account anytime on his mobile cellphone.
iv. Enhance Our
Social Lives Through Information Technology: ATMs were built specially to enhance our social
lives e.g. When a traveler is cash trapped, all he needs to do is to go to the
ATM centre of the bus station and get himself paid by the machine provided the
traveller has up to the amount he is requesting for in his account. Another
instance, is the case of an individual in the night club say Ikoyi night club
Lagos which is ATM equipped. The customer who has no money to sponsor himself
at the club just goes the machine and types in a certain amount and the machine
will automically display the cash from the cash slot. ATMs are also built in
amusement parks for customer’s self operations.
v. Develop Our
Economy in General: ATMs
are built to enhance and promote our standard of living i.e. to reduce our love
for carrying cash and increase our interest in realizing the need for
information i.e. doing things electronically (at the speed of light), and
saving time as well.
1.4 SIGNIFICANCE OF THE
STUDY
The development of a computerized transaction receipted generating
system for an ATM machine by Union Bank of Nigeria Plc will eliminate the
problems afflicted with the manual system. In other words, the method when
adopted will help improve on the efficiency of cash transaction operations.
The advent of the ATMs has helped our society and financial
institutions to dispense cash to individual customers and saving the customers
the stress of standing on the queues for a very long time. It has also helped
change our economy from it’s cash-driven nature to a more developed electronic
way of cash conveyance and withdrawal.
The scope of this project is restricted to only Union bank of
Nigeria Plc which is the case study for this project. Considering Union bank of
Nigeria Plc, the cash transaction system is restricted only to the -
1. Payment receipts and /or tellers
2. Withdrawal slips and /or tellers
However, there may be companies that maintain different sources of
receipts or tellers. But within this project, I concentrate only on the
payments and withdrawals. Their different scopes are written below.
Scope for Payment
From the interview with the ATM operator, the organization does
not keep any record on credits when payments are made. Therefore, the project
will not make any provision for credit in the payment.
Hence, one can say that within the existing operation Union bank
of Nigeria Plc avoids payment on credit to avoid keeping much records that most
often conflict matters.
Scope for Withdrawals
The organization maintains a particular record of withdrawals for
all customers and dealers companies that withdraw from them) that withdraw on
cash. It also maintains a separate customer’s withdrawer’s creditor file, and a
separate buyer’s (customer) withdrawer’s debtors file therefore, the project
will handle all of the above as far as withdrawal is concerned. Thus the
organization maintains one payment data base file and one withdrawal database
file and one withdrawal database file, a total of two database files.
Department | Computer Science |
Project ID Code | CMS0090 |
Chapters | 7 Chapters |
No of Pages | 74 pages |
Reference | YES |
Format | Microsoft Word |
Price | ₦4000, $15 |
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Contact Us On | +2347043069458 |