ABSTRACT
The application of computer in various fields
has eased a lot of problems encountered in the use of manual system in the
various discipline if life. It is as measure towards addressing this issue that
this project has primarily billing system that would get rid of the short
falls. In this project, the researcher have analyzed the manual system and also
identified some of the problems and limitation which seem to hinder the
realization of the goals of the existing system.
With regard to this, the authors have designed a web based telephone billing
system to help minimize some of the problems inherent in the manual system. To
bring the subject matter to pictorial form for the user to appreciate more,
flow diagrams to be seen in subsequent chapters. More so, this write up is
mainly to introduce the reader to what mainframe can do especially in telephone
billing system using NITEL Nigeria Plc, Enugu as a case study.
ORGANIZATION OF WORK
It is measured towards
addressing this situation that this project is primarily designed to come out
as automated telephone billing system that would get rid of al the shortfalls
on the former billing system. This project is divided into two sections. The
first section contains the title page, dedication, table of figures,
certification and acknowledgement. The second section is divided into seven
chapters.
Chapter one introduces
the work, state the purpose of the project, aims and objective, scope and
limitations, assumption and definitions of terms. The second chapter describes
how to review the related literature. The third chapter discusses the
description and analysis of the existing system. Chapter four explains the
design of the new system and its specification etc. chapter five is
implementation. Chapter six is documentation while chapter seven contains
recommendation and conclusion.
TABLE OF CONTENTS
Title Page
Organization of Work
Abstract
Table of Contents
CHAPTER ONE
1.0
Introduction
1.1
Statement of the Problem
1.2
Purpose of the Study
1.3
Aims and Objectives
1.4
Scope
1.5
Limitations or Constraints
1.6
Assumption
1.7
Definition of Terms
CHAPTER TWO
Literature Review
CHAPTER THREE
3.0
Description and Analysis of the Existing System
3.1
Fact Finding Method Used
3.2
Organizational Structure
3.3
Objectives of the Existing System
3.4
Input, Process, Output Analysis
3.5
Information Flow Diagram
3.6
Problem of the Existing System
3.7
Justification for a New System
CHAPTER FOUR
4.0
Design of the New System
4.1
Output Specification and Design
4.2
Input Specification and Design
4.3
File Design
4.4
Procedure Chart
4.5
System Flow Chart
4.6
System Requirements
CHAPTER FIVE
5.0
Implementation
5.1
Program Design
5.2
Program Flow Chart
5.3
Pseudocode
5.4
Source Program
5.5
Test Run
CHAPTER SIX
6.0
Documentation
CHAPTER SEVEN
7.0
Recommendation
7.1
References
Appendix
CHAPTER ONE
1.0
INTRODUCTION
Computer has proved his uniqueness in different
words of life. It provides and in different ways which reduces complexity and
generates maximum output. This made possible through the unique features of
computer system in the area of speeds information storage and retrieval
automatic processing and adequate reports. Communication is the most important
of act of economy in the society. It provides adequate communication causes
great placed havoc in the society. The nature of communication determines the
mode of transmission.
Communication through the telephone system is one of the fastest and most
reliable modes of message transmission. Through telephone system information
can be conveyed quickly and adequately. Information gets to the
destination immediately and the sender receives feed back at the same time.
Information storage and retrieval is also achieved through the telephone
system. Information can be stored in the absence of the receives. The
receiver can also retrieve this information at any time.
Acquiring the phone is by subscription. Individuals or groups that which to
acquire phone always subscribe through the organization in charge. Information
about every subscriber is taken and stored for reference purpose. Phone
subscribe pay bills according to call made.
The most speed at which the universe is being tuned into a global world is
attributed to the sophistication in the telecommunication industry. These
radicals changes have been possible by the invention of digital technology in
electronics and telecommunication analogue. This means that the signals being
handled, processed or transmitted are presented by voltages whose amplitude and
frequency vary continuously with time.
Consequently, in the telephone system, the transmitted signals are direct
representation of the speech waveforms. This did not provide the easy and
continuous flow of sound wave in the system.
This project is aimed at developing a system that will help in the billing
section of NITEL (Nigeria telecommunication Enugu) to enable serve its
customers effectively, bill them accurately and also give customers details of
how they are being billed.
1.1
STATEMENT OF THE PROBLEM
The quest for a more sophisticated and effective
system that can handle the telephone bills of the customers in
telecommunication companies has led the researchers to the designing and
development of software to handle the telephone billing system of customers in
NITEL Enugu. Most times, many telephone subscribes to complain of excessive
billing and this ahs often been traced to the carelessness or otherwise on the
part of the staff that prepare the bills. The carelessness of staff that
results. In the delay and stoppage of updating the customer’s bill account is
another factor. Also, lack of working materials e.g carbon sheets and
stationeries and also laziness in the repairs of faulty machines is often
complained about.
1.2
PURPOSE OF STUDY
The purpose to which this research work is being
carried out is to identify the problems that are encountered in the manual
telephone. System and to design and implement a web based telephone billing
system for effectiveness and to ease the problems facing the manual system
other purpose of this project work is to ensure accuracy in the daily
operations or activities.
Again, files and other documents are protected from unauthorized users and
environmental hazards.
1.3
AIMS AND OBJECTIVES
The objectives of the study critically look into
the existing billing system with a view of locating any loophole and
subsequently design a system that integrate the existing one and which should
be suitable for use in the NITEL, Enugu. The new system, will be able to take
care of the most of the problems experienced with the system already in place.
Many telephone subscribes have been complaining of excessive billing and this
has been traced to the carelessness of the part of the staff who prepares these
bills. Bills are prepared monthly but dispatched quarterly. Also subscribes
whose telephone lines are not in use for sometime, receive huge bills. So, in
carrying out this work, the researchers have realized the need to arrest this
ugly trend and its effect in NITEL Enugu.
The researchers have also realized that by designing a new system, the old one
should be carefully analyzed in order to detect sources of these errors and
arrive at system that takes care of anomalies and give customers the best
possible values of their money within the preparing cost constraints. This will
also help in projecting the image and improve revenue base since cases of fraud
among staff will be minimized.
1.4
SCOPE
The system is intended to take care of every
aspect that relates to the control and operation of the telephone billing for
NITEL. The web page would contain the following data; the subscribers name,
address, telephone number, date of bill, access charge, number of dials/unit
used, cost per unit, description, cast and the data of miscellaneous serious
used, his total discharge and total payment tax.
Department | Computer Science |
Project ID Code | CMS0079 |
Chapters | 7 Chapters |
No of Pages | 48 pages |
Reference | YES |
Format | Microsoft Word |
Price | ₦4000, $15 |
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Contact Us On | +2347043069458 |